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Academic Support Services Team Lead (Nursing Programs, CLE)

Geisinger

Scranton, PA

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JOB DETAILS
SKILLS
Assistive Technology, Blackboard, Budgeting, Coaching, Cognitive Science, Computer Skills, Customer Support/Service, Database Administration, Database Technology, Educational Administration, Health Science, Higher Education, Interpersonal Skills, Logistics Management, Metrics, Nursing, Patient Care, Payroll Management, Psychology, Record Keeping, School Management, Strategic Planning, Systems Maintenance, Team Lead/Manager, Technical Strategy, Time Management, Training/Teaching
LOCATION
Scranton, PA
POSTED
30+ days ago
Job Summary


This position is responsible for providing high-quality, individualized academic support services to nursing students at Geisinger College of Health Sciences. The Academic Support Services Team Lead will apply principles of cognitive learning science to help students develop effective learning strategies, oversee a peer tutoring program, and lead group sessions designed to enhance academic success from pre-matriculation through graduation. This position requires professionalism, collaboration, and a commitment to student success. The Academic Support Services Team Lead will uphold the integrity and reputation of the institution and adhere to all relevant policies and procedures.

Job Duties




+ Provide individualized academic coaching to nursing students, focusing on cognitive learning science, metacognition, time management, and strategic study skills.


+ Design and deliver group workshops and learning strategy sessions tailored to the needs of nursing students at various stages of their academic journey.


+ Develop and implement pre-matriculation programming to support incoming nursing students in their transition to post-secondary education.


+ Design, launch, and lead a peer tutoring program for nursing students, including:


+ - Developing program structure, goals, and evaluation metrics.


+ - Recruiting, training, and supervising peer tutors.


+ - Coordinating tutorial sessions and managing logistics.


+ - Establishing systems for tracking participation and outcomes.


+ Oversee the tutorial payroll and manage the school of nursing tutor budget of the CLE


+ Monitor student progress and maintain accurate records of student contacts, referrals, and outcomes.


+ Collaborate with faculty and staff to identify students in need of academic support and develop targeted interventions.


+ Create and maintain a database system to track student engagement and outcomes for continuous program improvement.


+ Assist with CLE programming, including orientation, graduation, and strategic planning initiatives.


+ Attend Student Affairs staff meetings and contribute to accreditation reporting as needed.



Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.


Position Details





EDUCATION/EXPERIENCE AND/OR TRAINING



+ Bachelor’s degree in education, nursing, psychology, or related field required.


+ Master’s degree in education, higher education administration, learning sciences, or related field preferred.


+ Minimum of 3 years’ experience providing academic support services in higher education, preferably in a health sciences or nursing context.





WORK-RELATED KNOWLEDGE



+ Demonstrated ability to build rapport and provide assessment and intervention services to graduate students.


+ Demonstrated knowledge of learning theory, universal design, assistive technology, strategic study skills and effective time management planning required. Ability to develop an effective working rapport with students that include strong interpersonal and assessment skills. Data base management skills


+ Strong computer skills to include data base management and blackboard.



Education


Bachelor's Degree-Education (Required), Master's Degree-Related Field of Study (Preferred)

Experience


Minimum of 3 years-Related work experience (Required)

Certification(s) and License(s)




OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.



We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.

About the Company

G

Geisinger

For communities across the country, health doesn’t have to be a destination: It can be a daily opportunity. At Geisinger, we empower our communities to do well and be well by removing barriers to advanced healthcare in all the moments where health makes its home. For more than 100 years, we’ve served our region while working to create a national model for improving health. Today, we’re focused on bringing them services that improve every facet of life to drive total health, inside and out.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Healthcare Services
WEBSITE
https://jobs.geisinger.org/