Academic Program Coordinator

Job Summary

Jefferson Community and Technical College is seeking an Academic Program Coordinator to provide student-centered support at the Bullitt County and Southwest Campuses. This position serves as a key resource for traditional and dual-credit students by coordinating academic services, supporting enrollment and retention efforts, and strengthening partnerships that promote student achievement.

Job Duties:

· Duties include, but are not limited to:
· Serve as support to the Bullitt & Southwest Campus Director
· Navigating students through the Admissions process- ex. Basic knowledge of the Jefferson application and assessment.
· Administer all college placement assessments at the Bullitt Campus and assist at the Southwest Campus while communicating directly with testers and students about testing policies, rules, and procedures.
· Maintain a small caseload of Jefferson students pursuing both Technical and General Education degrees.
· Assist students and faculty with navigating Student Center accounts and resources, provide self-enrollment training, and explain program requirements and course applicability.
· Assist students in making early connections to support services for academic and non-academic challenges, including referrals to tutoring, accessibility, and other resources.
• Build relationships with designated high school partners in Jefferson & Bullitt Counties and support the Team/Campus Matriculation Plan in relation to those high school students transitioning into full college enrollment.
• Serve as the secondary point of contact for assigned Bullitt County Public Schools high schools, partnering with and supporting the lead dual credit representative to provide exceptional customer service for dual credit enrollment, matriculation, and ongoing student success initiatives.
• Support the lead dual credit representative by coordinating through the Dual Enroll platform with high school teachers, counselors, and JCTC staff to facilitate student enrollment in dual credit courses, including assisting with add/drop and withdrawal processes as needed.
• Collaborating with the Director in planning and organizing student activities and events at the Bullitt and Southwest campuses
· Serve as the main point of contact for campus tours at the Bullitt Campus
• Participate in committees, work groups, and professional development activities.
· Occasional evenings are required.
· Other duties as assigned.

Minimum Qualifications:

• Bachelor’s degree (related field) and one year of related experience, or equivalent.
• Strong interpersonal and communication skills
• Demonstrated ability to work independently as well as collaboratively within a team-oriented environment.
• Proficiency in Microsoft Office applications and experience using student information systems or comparable databases.
• Ability to travel with reliable transportation to and from work sites including occasional nights and weekend events
 

Preferred Qualifications:

• Bachelor’s degree (related field) and one year of related experience, or equivalent.
• Proficiency in Microsoft Office applications and experience using student information systems or comparable databases.
• Ability to engage colleagues and partners virtually.
• Candidates with experience in advising are encouraged to apply.

Additional Skills Requested:

• Physical Requirements :
• Comfortable environment and sedentary work: no unusual physical requirements

Employee Rights - Employee Polygraph Protection Act

Equal Opportunity Employer - The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.