Academic Operations Manager - Radow College, Office of the Dean

About Us

Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower over 50,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our universitys vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision. Come Take Flight at KSU!

Location

(Primary Location for Job Responsibilities) Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144.

Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.

Job Summary

Manages and oversees the academic and administrative operations in support of the Associate Dean for Academic Affairs and the Office of Academic Innovation (OAI). Responsible for ensuring the effective implementation of strategic projects, academic initiatives, and high-impact events. Oversees operational planning, process improvement, compliance oversight, and data reporting to advance curriculum innovation, enrollment, faculty initiatives, and the strategic priorities of the college and university. Manages internal operations, including project tracking, reporting systems, and coordination of resources to ensure efficiency and alignment with institutional priorities.

Responsibilities

KEY RESPONSIBILITIES:

1. Manages, coordinates, and facilitates major academic projects, including development of implementation plans, tracking progress, and ensuring timely completion of deliverables

2. Assists leadership in defining project scope, goals, and outcomes

3. Responsible for planning and executing academic events and other related events, including managing logistics, scheduling, communications, vendor coordination, and on-site operations for assigned initiatives

4. Oversees daily operational functions, including communications, scheduling, and internal coordination to support undergraduate and graduate academic programs and initiatives

5. Reviews, implements, and monitors procedures to ensure compliance with university, system (USG), state, and federal policies and regulations

6. Maintains documentation and assists with reporting to support graduate and undergraduate academic programs, curriculum processes, and operational procedures

7. Supports accreditation, assessment, and audit activities, including preparation of required materials and ensuring adherence to university, BOR/USG, and federal policies

8. Collaborates with leaders to assist with budget tracking and financial processes, including purchasing, contracts, and expense monitoring in accordance with institutional policies

9. Manages and coordinates data collection and reporting efforts to support academic initiatives and operational decision-making

10. Manages and facilitates communication and collaboration across stakeholders, including faculty, staff, administrators, and external partners, to support graduate and undergraduate academic programs and institutional goals

11. Coordinates cross-functional collaboration to advance OAI and college-level goals

12. Performs other duties and responsibilities as assigned

Required Qualifications

Educational Requirements

Bachelors degree from an accredited institution of higher education or an equivalent combination of relevant education and/or experience.

Other Required Qualifications

Valid and unrestricted drivers license

Required Experience

Five (5) years of related work experience

Preferred Qualifications

Preferred Educational Qualifications

Advanced degree in higher education, public administration, or related field

Preferred Experience

Experience in academic operations, curriculum processes, or faculty support

Experience with data analysis, reporting, or accreditation processes

Knowledge, Skills, & Abilities

ABILITIES

Ability to think strategically and translate priorities into actionable plans with minimal oversight

Demonstrated ability to collect, analyze, and interpret data and prepare reports to inform decision-making

Ability to identify process improvements and enhance operational efficiency

Ability to establish and maintain effective, collaborative working relationships with faculty, staff, administrators, and external partners

Ability to work independently, manage competing priorities, and exercise sound judgment when making decisions in a fast-paced environment

Able to handle multiple tasks or projects at one time, meeting assigned deadlines

KNOWLEDGE

Knowledge of academic operations, curriculum processes, and higher education administrative structures

Proficiency in computer applications and programs associated with the position (e.g., Microsoft Office suite, data management and project tracking tools)

SKILLS

Strong project management and organizational skills with the ability to manage multiple complex initiatives simultaneously

Strong organizational, time management, and problem-solving skills with attention to detail

Excellent written and verbal communication skills

Excellent interpersonal, initiative, teamwork, problem-solving, independent judgment, organization, communication (verbal and written), time management, project management, and presentation skills

Strong attention to detail and follow-up skills

Strong customer service skills and phone and e-mail etiquette

USG Core Values

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Equal Employment Opportunity

Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community.

For additional information on this policy, or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, eeo@kennesaw.edu.

Other Information

This is not a supervisory position.

This position has financial responsibilities.

This position will be required to drive.

This role is considered a position of trust.

This position does not require a purchasing card (P-Card).

This position may travel 1% - 24% of the time

Background Check

• Credit Report
• Standard Enhanced
• Education
• DMV

Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility

All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.

https://www.usg.edu/hr/assets/hr/hrap_manual/HRAP_Background_Investigation_Employment.pdf