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A/V Operation Support Specialist

University of North Dakota

Grand Forks, North Dakota

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JOB DETAILS
SKILLS
Audioconferencing, Audiovisual, Audiovisual Control Systems, Background Investigation, Communication Skills, Control Systems, Crestron, Electrical Wiring, Electronics, Equipment Maintenance/Repair, Health Science, Identify Issues, Interpersonal Skills, Medicine, Multitasking, Operational Support, Presentation/Verbal Skills, Schematics, Systems Administration/Management, Telephone Skills, Time Management, Videoconferencing, Willing to Travel, Writing Skills
LOCATION
Grand Forks, North Dakota
POSTED
6 days ago

Salary/Position Classification

  • $49,300+ Annual, Dependent on Experience, Non-Exempt (Eligible for overtime)
  • 40 hours per week
  • This position will work onsite at the UND Grand Forks, ND campus

Purpose of Position

To assist faculty, staff and students with the daily operation and troubleshooting of classrooms and conference rooms AV equipment and to assist Information Resources with the maintenance, and upgrade of all AV equipment at the School of Medicine and Health Sciences in Grand Forks and all of its remote sites.

Due to the nature of the work, this position requires an onsite, physical presence.

Duties & Responsibilities

25% Installation

  • Wire, terminate and test all AV cables and connectors
  • Install AV and computer equipment in racks and AV cabinets

50% Maintenance, Troubleshooting & Repair

  • Maintain all AV equipment operations
  • Troubleshoot AV equipment problems
  • Repair minor AV equipment and coordinate major AV equipment repair with vendors
  • Respond to support calls
  • Orders electronic parts and supplies

25% Training

  • Provide training to faculty, staff and students on how to use AV systems
  • Create training documentations for end users 

Required Competencies

  • Ability to run and terminate AV wires and connectors
  • Excellent interpersonal, verbal, and written communication skills and the ability to communicate technical terms with non-technical users
  • Ability to understand wiring diagrams and schematics
  • Ability to be self-motivated and self-directed
  • Ability to take initiative, multi-task and work both independently and as part of a team
  • Ability and desire to learn and improve skills
  • Ability to multi-task and meet deadlines
  • Ability to travel as needed to remote campus

Minimum Requirements

  • Associates degree in electronics or 3 years of experience in the commercial audiovisual industry
  • Troubleshooting experience with commercial Audiovisual or control systems
  • Successful completion of a Criminal History Background Check

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the US and to complete the required employment eligibility verification form upon hire. This position does not support visa sponsorship for continued employment.

Preferred Qualifications

  • Programming experience in Crestron or similar control systems.

 

About the Company

U

University of North Dakota