A/R Assistant

AR Assistant

Position Summary:

The AR Assistant is responsible for the collection of Cash on Delivery and Credit accounts and assisting customers with account inquiries.

Key Duties and Responsibilities:

·       Collection of all unpaid Cash on Delivery accounts

·       Collection of all dealer billings for Cash on Delivery accounts

·       Handle all disputes, warranty and pricing

·       Answer incoming customer calls, including backup if someone is off

·       Manage billing mailbox regularly

·       Manage Sibi Accounts in Billtrust

·       Responsible for 1-3 hours or more of order release daily

·       Assist Commercial Department with job account emails/account set up and processing lien releases/waivers as needed

·       AZ 5000 knowledge

·       Trade references

·       AIA filing experience

·       Experience with joint check waivers

·       Business/customer updates (i.e. remit address change, bank remit change)

Critical Knowledge and Skills:

·       Effective business writing and professional communication skills

·       Basic math skills required

·       Good judgment and decision-making

·       Basic computer skills and ability to learn company systems

·       Proficient using Microsoft Excel, Word, and Outlook

Education and Experience:

·       High School Diploma or equivalent

·       1-2 years’ previous experience preferred in Credit or Accounts Receivable