GREAT LEADERS DON'T JUST MANAGE TEAMS—THEY BUILD SUCCESS!
Are you an experienced plumbing professional who knows how to lead a team, drive performance, and turn challenges into opportunities?
Cooper's Plumbing & Air is looking for a Plumbing Manager ready to take ownership of a growing department and make a real impact!
This leadership role reports directly to company ownership and offers the opportunity to develop technicians, improve operations, and drive departmental success.
What You'll Do
Lead & Develop Your Team
- Oversee daily plumbing operations, scheduling, and technician performance.
- Recruit, train, and coach technicians through ride-alongs, individual meetings, and weekly training.
- Establish clear expectations, promote accountability, and build a strong team culture.
- Improve technical skills, customer service, and sales performance.
Drive Performance & Profitability
- Manage revenue goals, budgets, and departmental expenses.
- Track KPIs, including average ticket, conversion rates, productivity, and staffing.
- Improve profitability by managing labor, overtime, materials, and inventory costs.
- Collaborate with ownership to identify growth opportunities.
Manage Daily Operations
- Develop and improve department processes and workflows.
- Coordinate scheduling and adjust staffing based on demand.
- Ensure quality workmanship, safety, and compliance with plumbing codes.
- Oversee vehicles, tools, equipment, and inventory.
- Resolve customer concerns and operational challenges professionally.
What We're Looking For
- 5+ years of management experience in plumbing or a related skilled trade.
- Strong knowledge of residential and/or commercial plumbing operations.
- Proven leadership, coaching, and team development skills.
- Experience managing budgets, KPIs, and operational performance.
- Strong communication, organization, and problem-solving abilities.
- Knowledge of inventory management and field operations.
- Comfortable using technology; ServiceTitan experience preferred.
- Commitment to quality workmanship and customer satisfaction.
- Valid driver's license and ability to meet applicable job-related screening requirements.
What We Offer
- $60,000 base salary (based on experience) + performance-based bonus opportunities!
- dental, medical, life, and vision insurance.
- 401(k) with company matching.
- Flexible paid time off.
- Company uniforms.
- Ongoing training and advancement opportunities.
- Direct collaboration with company ownership.
Ready to Lead the Way?
YOUR LEADERSHIP. YOUR TEAM. YOUR OPPORTUNITY TO MAKE AN IMPACT!
Join Cooper's Plumbing & Air and help lead a plumbing department focused on quality, performance, and customer satisfaction.
Cooper's Plumbing & Air is an Equal Opportunity Employer.