886411 - JOBS AND BENEFITS ADMINISTRATOR-SES - 40043015

Requisition No: 886411

Agency: Commerce

Working Title: 886411 - JOBS AND BENEFITS ADMINISTRATOR-SES - 40043015

Pay Plan: SES

Position Number: 40043015

Salary: $70,000

Posting Closing Date: 11/07/2026

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JOB TYPE: FULL TIME / SES

POSITION LOCATION: Palm Bay, FL, Daytona Beach, FL (relocation benefits are not available for this position)

Job and Benefits Administrator - SES

OPEN COMPETITIVE

Your Specific Responsibilities:

This position performs complex administrative and consultative work providing operational and management coordination for the Department of Commerce (Commerce). The incumbent in this position provides administrative direction, supervision, consulting services, management coordination, and management support in the areas of human resources, Wagner Peyser (WP) services/operations, and supervision within Local Workforce Development Board (LWDB) 27.

Supervisory employees" are those who spend the majority of their time* communicating with, motivating, training, and evaluating employees, and planning and directing employees' work, and who have the authority to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, or discipline subordinate employees or effectively recommend such action, including all employees serving as supervisors, administrators, and directors.

This position is responsible for administering services for the delivery of Veteran Workforce Development activities and services in accordance with guidelines as stated in Public Law 100-323. Works with all levels of organization to ensure all aspects of the Veteran Program are met, while maintaining close communication with Commerce Veterans Program Administrators and Federal Department of Labor (DOL) Veterans Program Administrators and CareerSource Flagler Volusia's corporate management team.

Provides administrative direction, leadership, supervision, and technical assistance to Career Source Flagler Volusia employees. Interprets and implement written/oral instructions and Agency policies/procedures. Reviews production statistics to ensure that the office meets or exceeds performance goals. Conducts regular staff meetings to ensure that employees have knowledge of and comply with applicable laws, rules, policies, procedures and established performance standards.

Provides leadership, builds teams and coordinates all programs and activities of a local Career Center. Communicates with staff to ensure quality services are provided to employers and applicants. Ensures that staff who are responsible for providing services are using a coordinated approach to providing services, such as services to employers and comprehensive job search, job counseling, employment/unemployment information and unemployment compensation benefits for applicants.

Responsible for preparation of operational reports, budgets, and the hiring and training of Career Source Flagler Volusia State of Florida employees. Ensures that necessary reports, forms and related documents are completed and submitted appropriately and timely. Ensures that customers and employees are treated in a courteous and professional manner and receive clear understandable instructions. Responsible for the overall operation of the center including but not limited to purchasing and leasing.

Participates in public relations activities related Career Source Flagler Volusia programs and activities. Maintains effective contacts with other agencies, public officials, community groups and business partners. Coordinates office activities with area Workforce Development. Provides advice on Career Source Flagler Volusia programs and operations as a member of the Career Source Flagler Volusia Management Team.

Work on special assignments, serve on committees and perform other related work as assigned. Participates in functional group meetings such as Procedures and Policies, Staff Training and Customer Flow. Regularly update and post to the CareerSource Flagler Volusia website and all social media regarding success stories, veterans program, job fairs and recruiting events. Coordinates technical assistance, leadership and support to the Business Service team on registration for all job fairs and recruiting events.

Required Knowledge, Skills, and Abilities:

• Knowledge of the principles and techniques of effective customer service.
• Ability to provide excellent customer services.
• Knowledge of the basic principles of counseling and case management.
• Knowledge of basic leadership and mentoring skills.
• Knowledge of basic workforce plans and business/management principles.
• Working knowledge/proficiency in using Microsoft Office Suite.
• Skilled in group presentations or workshop instruction and/or facilitation.
• Ability to promote and market CareerSource programs and services.
• Ability to communicate clearly and effectively in individual and group settings, both verbally and in writing.
• Ability to work effectively as part of a team.
• Ability to utilize problem-solving techniques.
• Ability to understand and apply applicable rules, regulations, policies and procedures.
• Ability to deal with the public in a tactful, courteous and effective manner.
• Ability to conduct presentations in groups or individual settings.
• Ability to listen, establish and maintain effective working relationships with others.
• Ability to plan, organize and coordinate work assignments.
• Ability to prepare reports to include recording, evaluating and analyzing data.
• Ability to interact with high-ranking representatives of local business and community organizations.
• Ability to supervise, motivate and provide direction in the activities of other to accomplish goals.

Qualifications:

As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state, and national law enforcement records.

Minimum:

• Must become certified as a Workforce Development Professional (Tier 1) within sixty (60) days of appointment to this position.
• Required to travel within the region and must provide own transportation.

Preferred:

• Preference will be given to applicants with a bachelor's degree from an accredited college or university. Professional or nonprofessional experience in employment security, counseling, interviewing, administration, insurance adjusting, examining, investigating or claims processing programs can substitute on a year-for-year basis for the required college education.

Pay:

$70,000 annually.

Our Organization and Mission:

FloridaCommerce works across the state to support Florida's economy, robust and talented workforce, and our local communities. We are dedicated to making a stronger and more resilient Florida, so our businesses, communities, and workforce are better prepared to withstand future economic slowdowns and natural disasters.

FloridaCommerce is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities. (TTY/TDD 1-800-955-8771 or the Florida Relay Service - 711.)

Let our mission become yours. To find out more about us, click on the link: http://www.floridajobs.org/

The Work You Will Do:

You will oversee Workforce Programs, providing leadership, supervision, and guidance to staff while ensuring the delivery of quality workforce services to job seekers and employers. You will monitor performance, support staff development, coordinate programs and resources, and ensure compliance with applicable policies and procedures.

You will also build and maintain relationships with employers, community partners, and other workforce organizations to strengthen services and respond to local workforce needs. This role requires strong organizational and communication skills, sound judgment, and the ability to lead a team, solve problems, and keep operations running effectively in a fast-paced, service-focused environment.

The Difference You Will Make:

As a leader, you will make a direct impact on the lives of job seekers, the success of local businesses, and the strength of our community. You will lead and support a team dedicated to connecting individuals with employment opportunities and helping employers find the talent they need.

Your leadership will help create a positive, service-focused environment where employees have the guidance, resources, and support they need to succeed. By building strong relationships with community partners, employers, and workforce development organizations, you will help ensure our services meet the needs of the communities we serve.

This is an opportunity to make a meaningful difference every day by developing staff, strengthening partnerships, improving services, and helping individuals move toward employment and greater economic stability.

FloridaCommerce is a fast-paced work environment in which critical thinking and prioritizing are a must.

How You Will Grow:

FloridaCommerce encourages its employees to constantly innovate and seek efficiencies. Trainings are made available throughout the year and on request with the Office of Training and Development within the Bureau of Human Resource Management. In accordance with our Vision and Mission, the employee:

• Furthers Florida's economic vision by providing support that enhances the economy and develops, safe, and healthy communities.
• Meets customer/client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of work.
• Provides information clearly, accurately, and succinctly; and exhibits good listening skills.
• Works collaboratively to optimize the effectiveness of FloridaCommerce's available resources and tools.
• Uses knowledge acquired through education, training, or experience to complete tasks.

These expectations are for all our employees, and you will be expected to model these as a leader. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience.

Where You Will Work:

Brevard County is known as Floridas Space Coast. Brevard has 72 miles of beautiful Atlantic Ocean coastline, numerous scenic trails and diverse parks, and is home to the world-famous Kennedy Space Center.

Brevard County is also:

• Home of Port Canaveral, one of the busiest cruise ports in the world
• Home to Florida Institute of Technology (FIT), and Eastern Florida State College
• Known for its high-tech industries and family-friendly atmosphere
• Within a state having no state income tax for residents of Florida

About NASAs Kennedy Space Center | History, Highlights, & More

Port Canaveral

www.fit.edu | Florida Tech

Cocoa Campus | Eastern Florida State College

WORKING FOR THE STATE OF FLORIDA HAS BENEFITS!

• State Group Insurance coverage options+

(health, life, dental, vision, and other supplemental option)

• Retirement plan options, including employer contributions (www.myfrs.com)
• Nine paid holidays and a Personal Holiday each year
• Annual and Sick Leave Benefits
• Student Loan Forgiveness Program (Eligibility required)
• Flexible Spending Accounts
• Tuition Fee Waivers (Accepted by major Florida colleges/universities)
• Ongoing comprehensive training provided
• Career Growth
• Highly skilled, professional environment

For a more complete list of benefits, visit www.mybenefits.myflorida.com.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.