| Location | Dallas, TX |
Job Description
Plans, organizes, and manages the IT Wintel and LAN computing platform to support the IT infrastructure management function. The tasks associated with this work may include, but are not limited to installing, maintaining, and monitoring the Exchange local area network computing platform, evaluates and recommends the use of new equipment and software. Monitors the LAN platform, reviewing daily logs and reports for defects to achieve optimum performance, reviewing and establishing procedures to support the LAN environment and developing schedules for equipment usage. Provides the analysis and or design for supporting the LAN platform to support new projects. Ensures internal controls are adhered to in relation to audit procedures and security. Ensures systems and data integrity, confidentiality, and availability by managing and implementing appropriate security controls. Plans/evaluates/implements the delivery and improvement of services, staffing and resources. Consults with software/hardware vendors and other establishment workers to solve problems impeding platform services. Provides level 5, or subject matter expert, support in identifying and troubleshooting issues for the IT LAN computing environment. May develop budget and expenditures for the process. Coaches and manages staff. Provides project leadership for new initiatives, devises improvements to current policies and procedures. Prepares and presents status reports to senior IT management. Uses proficient knowledge to manage the tasks and events associated with this process. Safeguards physical access to Exchange restricted data, processes and services.