| Location | East Hanover, NJ (Remote) |
Key Responsibilities
Program Management & Delivery Coordination
· Lead program management activities across technology and data initiatives supporting designated launch brands.
· Maintain integrated plans, milestones, dependencies, risks, and key decisions across participating teams.
· Coordinate activities across CRM, data, analytics, reporting, and platform workstreams.
· Monitor progress against delivery commitments and proactively identify risks to launch timelines.
· Facilitate cross-functional planning, status reviews, and readiness discussions.
Platform Strategy & Integration
· Develop a comprehensive view of technology and data investments supporting launch objectives.
· Connect initiatives across platforms and teams to identify dependencies, overlaps, gaps, and opportunities for synergy.
· Help ensure launch-related capabilities align with broader platform strategies and technology roadmaps.
· Promote reuse, scalability, and consistency across technology and data solutions whenever possible.
· Partner with business and technology leaders to support informed investment and prioritization decisions.
Launch Enablement & Readiness
· Track delivery of launch-critical technology and data capabilities.
· Coordinate readiness activities across participating teams.
· Maintain visibility into capability readiness, deployment plans, and key launch milestones.
· Identify and escalate issues that may impact launch support capabilities.
· Help ensure technology and data teams are aligned around launch objectives and critical delivery dates.
Governance & Executive Communications
· Prepare executive dashboards, status reports, presentations, and leadership updates.
· Consolidate workstream updates into a single integrated view of progress and readiness.
· Facilitate governance forums and leadership reviews.
· Maintain visibility into risks, decisions, dependencies, and action items.
· Translate complex technical and operational information into concise business-focused communications.
Required Qualifications
· Bachelor's degree required.
· 5+ years of experience in program management, PMO, business operations, platform operations, or related roles.
· Experience coordinating complex technology and data initiatives across multiple teams and stakeholders.
· Demonstrated ability to manage integrated plans, milestones, dependencies, and risks.
· Strong executive communication and stakeholder management skills.
· Proven ability to influence and drive alignment in a matrixed environment.
· Strong organizational, analytical, and problem-solving skills.
Preferred Qualifications
· Experience supporting pharmaceutical, biotechnology, healthcare, or life sciences organizations.
· Experience supporting commercial technology platforms, CRM ecosystems, customer engagement solutions, data platforms, or analytics capabilities.
· Experience supporting product launches, launch readiness activities, or launch enablement programs.
· Familiarity with CRM, customer data, reporting, analytics, omnichannel engagement, and commercial operations capabilities.
· Experience working within Agile or Product Operating Model environments.
What Success Looks Like
· Technology and data capabilities required for priority launches are delivered on time and aligned to business needs.
· Dependencies and risks are identified early and managed proactively.
· Leadership has clear visibility into program status, readiness, and key decisions.
· Technology and data investments are coordinated across teams rather than managed in isolation.
· Launch teams are supported by scalable, reusable capabilities that strengthen the commercial platform ecosystem.
· Critical launches are enabled by well-coordinated technology and data solutions that are ready when the business needs them.