60385 Service Advisor

Service Advisor

Stoneridge Chrysler Jeep Dodge is looking for Service Advisor to join their busy service department! 
 
Excellent Pay | Performance Incentives | Career Advancement
 
What we offer:

• Competitive wages
• Training
• Health, Dental, Vision, Life, Short and Long Term Disability Insurance
• 401k with company match (at qualifying dealerships)
• Professional working environment

What you’ll do:

The  Service Advisor | Service Writer is responsible for building strong customer relationships and selling the technicians’ time. They greet and consult customers on service needs, perform a thorough vehicle walk around inspection as part of the write-up, sell and up sell services by emphasizing value, keep customers updated on services, field all live service calls, and take ownership of the customers' experience by carrying out those additional assignments that allow the dealership to leave an impressionable experience with the customer.  

Job Responsibilities:

• Consult and interpret customer needs for the mechanics
• Serve as the primary point of contact for all automotive service and repair matters
• Prioritize required services, and be prepared to provide options upon request
• Keep customer informed on completion times, service expenses, and possible changes
• Ensure customer has a positive dealership experience by providing the highest level of customer service
• Know the product well enough to answer characteristic and operational questions regarding the customers’ vehicle

What we are looking for:

• Prior automotive dealership Service Advisor experience highly preferred 
• Chrysler experience a huge plus 
• Client facing customer service or sales experience required 
• Must have computer proficiency 
• Valid driver's license  

Start your career as a Service Advisor for Stoneridge Chrysler Jeep Dodge today.  

Apply Now!