- Inside Sales Representative
We are seeking for a highly motivated and qualified Inside Sales Representative, who will work as a team member within the sales/marketing group to help grow and expand our business and customer base.
Responsibilities: Inside sales responsibilities:
- Answer and follow up with customer inquiries, determine customer needs and recommend specific products and solutions
- Generate new and repeat sales by providing product and technical information in a timely manner
- Proactively recommend items needed by customers to increase customer satisfaction and transaction profitability
- Increase sales by means of cross-selling, up-selling, and promotional item offering
- Contact customers proactively following sales to ensure ongoing customer satisfaction, collect valuable feedback and resolve potential issues
- Maintain and build new customer relationships by visiting local accounts onsite and attending tradeshows
- Maintain updated customer and sales activities in CRM
- Present a professional image to customers at all time
Other duties:
- Manage time and work effectively, be able to multitasking
- Assist other sales, marketing, tech support activities as needed
Requirements:
- BS or higher in Molecular Biology, Cell Biology or related life science
- 1-2 years of sales/marketing/tech support/account management experience
- Excellent communication skills, both verbal and written
- Customer-oriented, demonstrated ability in customer services and sales position
- Team player, strong interpersonal skills
- Highly motivated, entrepreneur-spirited and comfortable in a dynamic environment