Job Title: 3PL Logistics Coordinator
Location: Buffalo, NY 14207 (On-site)
Job Type: Full-time
Pay: $27.00 - $31.00 per hour
Reports to: 3PL Operations Manager
About the Role:
SPEED Global Services is hiring a 3PL Logistics Coordinator to manage day-to-day transportation and logistics for our customers, carriers, and warehouse operations in Buffalo, NY. You'll schedule and track freight across truckload, LTL, intermodal, and expedited modes, serve as the go-to contact for your customer accounts, and keep shipments moving smoothly between the U.S. and Canada.
If you're detail-oriented, enjoy solving problems on the fly, and have experience with freight carriers and transportation management systems (TMS), we'd like to hear from you.
Benefits:
- Medical, Dental, and Vision Insurance
- Disability and Life Insurance
- Paid Vacation, Holidays, and Sick Time
- 401(k)
What You'll Do:
Shipment Coordination and Dispatch
- Schedule, dispatch, and track shipments across truckload (TL), less-than-truckload (LTL), intermodal, and expedited freight
- Manage every shipment from pickup through final delivery
- Communicate proactively with carriers, drivers, customers, and warehouse staff about status updates and delays
- Keep freight scheduling accurate and on time to meet customer requirements
Customer Service and Account Management
- Serve as the primary point of contact for assigned customer accounts
- Respond promptly to questions about shipments, inventory, and transportation services
- Provide regular status updates and resolve service issues quickly
- Build strong customer relationships that support retention and growth
Carrier Management:
- Source and secure qualified carriers and transportation providers
- Negotiate freight rates and manage carrier performance
- Verify carrier compliance with company, customer, and regulatory requirements
- Monitor service levels and address performance concerns
Documentation and Compliance:
- Prepare and maintain bills of lading (BOLs), freight invoices, shipping documents, and customs paperwork
- Ensure compliance with DOT, FMCSA, and customer-specific requirements
- Support cross-border shipping between the United States and Canada
- Maintain accurate records in TMS, WMS, and company systems
- Assist with inventory coordination and warehouse logistics as needed
What You'll Bring:
- 1+ year of experience in logistics, transportation, supply chain, freight brokerage, or 3PL operations
- Solid understanding of freight transportation and carrier operations
- Proficiency with Microsoft Excel, Outlook, and logistics software (TMS/WMS)
- Strong communication, organization, and problem-solving skills
- Ability to juggle multiple priorities in a fast-paced environment
- Bachelor's degree in logistics, supply chain, business, or a related field
- Knowledge of U.S.-Canada cross-border shipping and customs procedures
- Fluent spoken and written English
Work Environment and Physical Requirements:
- Primarily an office-based administrative role: sitting, talking, and listening for extended periods
- Frequently required to stand, walk, reach, bend, and lift up to 15 lbs
- Closed-toe, closed-heel shoes required when in the warehouse area
Apply today to join a team that keeps freight moving across the U.S. and Canada.
SPEED Global Services is an equal opportunity employer.