3DEXPERIENCE Application Support Engineer

Job Description

We are hiring a 3DEXPERIENCE Application Support Engineer to support and maintain the 3DEXPERIENCE platform in an ITAR-compliant environment. The role includes troubleshooting application and integration issues, resolving incidents, performing system maintenance, monitoring system performance, and collaborating with cross-functional teams to ensure reliable operations.

Key Skills

• 3DEXPERIENCE (3DX)
• Application Support
• ITAR Compliance
• Application Troubleshooting
• Incident Management
• Root Cause Analysis (RCA)
• System Monitoring
• Patch Management
• Version Upgrades
• System Maintenance

Required Qualifications

• Experience supporting the 3DEXPERIENCE platform
• Experience troubleshooting application and integration issues
• Knowledge of ITAR compliance
• Experience with incident management and service requests
• Strong documentation and analytical skills

Additional Skills

• System log monitoring
• Preventive maintenance
• Cross-functional collaboration
• Technical documentation
• Problem-solving skills