New!
Retail POS Application Support Engineer (L2) Ovation Workplace Services
Westlake, OH3 days ago
- $62,400–$68,640 Per Year
- Full-time
Highlights
Monitor system activity, support upgrades and maintenance, and perform root cause analysis to prevent recurring issues. Troubleshoot application, performance, and integration issues while ensuring data security and compliance.
Numbers & Facts
| Location | Cleveland, OH |
Description
Job Description
Support the 3DEXPERIENCE application in an ITAR-compliant environment. Troubleshoot application, performance, and integration issues while ensuring data security and compliance. Collaborate with business, development, and infrastructure teams to resolve incidents. Monitor system activity, support upgrades and maintenance, and perform root cause analysis to prevent recurring issues.
Key Skills
- 3DEXPERIENCE Application Support
- Application Troubleshooting
- ITAR Compliance
- Integration Support
- System Monitoring
- Root Cause Analysis (RCA)
- Patching & Version Upgrades
- Data Security
Required Qualifications
- 5+ years of experience
- Experience supporting 3DEXPERIENCE applications
- Strong troubleshooting and RCA experience
- Experience with system maintenance and upgrades
Additional Skills
- Incident documentation
- Audit and compliance documentation
- Collaboration with business, development, and infrastructure teams
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