Hello,
My name is Bipasa, and I'm reaching out from Intellectt Inc. regarding an exciting contract opportunity for a 3DEXPERIENCE Application Support based in Cleveland, OH with one of our prestigious clients.
I would love to connect and discuss this opportunity in more detail. Please feel free to share your updated resume at bipasa.s@intellectt.com
Job Summary
We are seeking an experienced 3DEXPERIENCE Application Support professional to provide application support, troubleshooting, and maintenance in a highly regulated environment.
Title: 3DEXPERIENCE Application Support
Location: Cleveland, OH - Onsite
Key Responsibilities
- Provide application support for the 3DEXPERIENCE platform and related modules.
- Troubleshoot application, performance, integration, and user-related issues.
- Work closely with business, development, and infrastructure teams to resolve incidents and service requests.
- Monitor system logs, user activity, and error trends to identify and prevent recurring issues.
- Support application patching, upgrades, releases, and routine system maintenance.
- Maintain detailed incident, troubleshooting, and resolution documentation.
- Perform Root Cause Analysis (RCA) and implement preventive measures.
- Ensure application support activities follow applicable data security, compliance, and access control requirements.
- Support audit readiness and maintain relevant technical documentation.
Required Qualifications
- 5+ years of experience in application support or a similar technical support role.
- Hands-on experience with 3DEXPERIENCE / 3DX platform and multiple modules.
- Strong troubleshooting and problem-solving skills.
- Experience with application monitoring, incident management, and RCA.
- Knowledge of system integrations, application maintenance, patching, and upgrades.
- Strong communication and collaboration skills.
Bipasa Swain
Sourcing Specialist
7329976610 | Ext: 300
bipasa.s@intellectt.com