397 - Internship, Information Technology [COE Infra Network]
Top Grove
CO
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JOB DETAILS
SKILLS
Amazon Web Services (AWS), Help Desk, Information Technology & Information Systems, Network Monitoring, Network Support, Operations, Performance Analysis, Service Level Agreement (SLA), Technical Support
LOCATION
CO
POSTED
30+ days ago
Duties & Responsibilities
Assist to monitor team helpdesk ticket SLA due to high volume of network tickets.
Trainee will help offload routine network support tasks
Assist in monitoring network alerts and escalate issues
Support SDWAN utilization and AWS performance monitoring
Monitor WiFi Access Points (AP) status
Provide support for daily IT operations and general IT tasks