38411 Assistant Director Event Services and Operations

Job

Title:

Assistant

Director

Event

Services

&

Operations

Exemption

Status:

Exempt

Reports

to:

Executive

Director

Date

Revised:

September

2026

Dept.

/School:

Curtis

Culwell

Center

Pay

Grade:

109

Primary

Purpose:

Support

facility

management

effectively

and

efficiently.

Qualifications:

Education/Certification :

Bachelor's

degree

in

business,

marketing,

public

relations,

public

administration,

sports

management,

or

related

field

Experience:

Minimum

of

five

(5)

years

progressive,

responsible

experience

in

the

management,

operation,

marketing,

and

maintenance

of

public

sector

convention

facilities,

performing

art

centers,

or

other

arena

venue

facilities

Special

Knowledge/Skills:

Strong

management

skills,

including

knowledge

of

financial

management,

administration,

budgeting,

and

personnel.

Knowledge

in

the

formulation

of

policies

and

procedures

Ability

to

manage

multiple

projects

Knowledge

of

event

planning

Major

Responsibilities

and

Duties:

1.

Assist

the

Executive

Director

in

developing

policies

and

procedures

related

to

the

facility's

operation.

2.

Provide

input

to

the

Executive

Director

in

developing

and

managing

the

facility's

budget.

3.

Supervise

the

assigned

clerical

functions

of

the

facility.

4.

Consult

with

various

users,

promoters,

convention

representatives,

and

others

regarding

physical

setup

needs

and

requirements

for

designated

areas.

5.

Communicate

customer-specified

event

needs

and

requirements

to

staff

to

ensure

these

needs

are

met.

6.

Establish

short-

and

long-term

guidelines

for

each

event

for

staff

and

service

providers,

serving

as

a

reference

for

current

and

future

events.

7.

Implement

and

oversee

the

customer

service

standards,

policies,

and

procedures

of

the

Curtis

Culwell

Center.

8.

Inspect

facilities

regularly

to

ensure

they

are

properly

maintained

for

events.

9.

Recommend

actions

necessary

to

maximize

customer

satisfaction

and

promote

repeat

business

to

the

center's

executive

director.

10.

Report

problems

along

with

proposed

solutions

to

the

Executive

Director.

11.

Analyze

conditions

and

problems

independently

and

take

appropriate

actions.

12.

Maintain

a

flexible

schedule

as

dictated

by

event

schedules.

Personal

Effectiveness

13.

Displays

professionalism

in

dealing

with

students,

parents,

staff,

and

the

community.

14.

Approaches

problem-solving

tactfully

with

directness

and

integrity.

15.

Exerts

a

positive

influence

and

works

in

harmony

with

associates.

16.

Responds

to

suggestions

for

improvement

positively.

17.

Displays

self-control

and

tact.

18.

Must

display

good

attendance

and

be

punctual.

19.

Maintains

a

professional

appearance.

20.

Is

mentally

alert

and

physically

able

to

perform

job

functions.

21.

Provides

for

the

care

and

protection

of

school

property.

Professional

Effectiveness

22.

Manifests

support

for

and

compliance

with

the

philosophy,

objectives,

policies,

and

procedures

of

Garland

ISD.

23.

Follows

district

policies

about

the

individual

assignment.

24.

Demonstrates

an

interest

in

acquiring

new

skills

and

knowledge.

25.

Seeks

professional

growth

through

continuing

education

and

staff

development.

26.

Performs

all

other

duties

as

assigned.

Supervisory

Responsibilities:

Event

Services

Manager

and

Operations

Manager

Mental

Demands/Physical

Demands/Environmental

Factors

Tools/Equipment

Used:

Standard

office

equipment,

including

a

personal

computer

and

peripherals

Posture:

Prolonged

sitting;

occasional

bending/stooping,

pushing/pulling,

and

twisting

Motion:

Repetitive

hand

motions,

frequent

keyboarding,

and

use

of

a

mouse;

occasional

reaching

Lifting:

Occasional

light

lifting

and

carrying

(less

than

15

pounds)

Environment:

Work

irregular

hours;

occasional

prolonged

hours

Mental

Demands:

Work

with

frequent

interruptions;

maintain

emotional

control

under

stress;

maintain

confidentiality

This

document

describes

the

general

purpose

and

responsibilities

assigned

to

this

job.

It

is

not

an

exhaustive

list

of

all

responsibilities

and

duties

that

may

be

assigned

or

skills

that

may

be

required.

Reviewed

by

Date

Received

by

Date