Food and Beverage Supervisor-Full-Time/Second Shift Salary: $19.75/Hour/Negotiable, plus shift and weekend differential, if applicable Location: Resort Division Reports to: Food and Beverage Manager
Resume is required with application
In accordance with the Gaming Ordinance, all non-gaming employees whose annual income reaches $50,000 or more will be required to obtain and maintain a valid gaming license.
Responsibilities:
- Assume duties of food and beverage staff as needed, including the role of Food and Beverage Manager.
- Work cooperatively with Sous Chefs, at times assuming supervision duties over back of house kitchen staff.
- Maintain the highest standards of customer service in line with resort policies.
- Adhere to all established rules, regulations and procedures.
- Must always dress professionally.
- Be punctual and reliable when reporting to work.
- Greeting guests warmly and professionally, treating everyone with respect.
- Assist in maintaining proper stock levels of products and supplies.
- Possess basic knowledge of POS systems and alcohol dispensing units.
- Ensure accuracy in revenue drops and adhere to revenue handling procedures.
- Assist in training and appraising front-line employees, including conducting counseling sessions.
- Lead employees in daily duties, prioritizing tasks as needed.
- Collaborate with the Food & Beverage Manager to address operational deficiencies.
- Understand and align with organizational goals and vision.
- Conduct meetings with vendors as necessary.
- Coordinate equipment maintenance and service.
- Ensure department compliance with health code standards.
- Handle employee disputes and guest complaints professionally.
- Prioritize tasks and manage multiple projects simultaneously.
- Adhere to workplace policies, procedures, and regulations.
- Maintain compliance with drug and alcohol-free workplace policy.
- Maintain compliance with all workplace policies, procedures, ordinances, laws and other expectations.
- Adapt to changing duties based on organizational needs.
Please note that the above list is not exhaustive but provides an overview of key responsibilities.
Qualifications & Education:
- High School Diploma or GED required.
- Minimum one year of supervisory experience; two years of food and beverage supervisory experience preferred.
- Bartender certification must be completed within 30 days of hire.
- Excellent communication and leadership skills.
- Ability to remain calm and professional in a fast-paced environment.
- Intermediate math skills and computer proficiency.
- Proficiency with Microsoft Office products.
- Previous cash handling experience required.
- Flexibility to work all shifts, weekends and holidays.
- Ability to work with diverse personalities and foster teamwork.
- A willingness to enhance self-development and adapt to change.
- Attendance at all applicable training sessions.
- Demonstrated ability to maintain a satisfactory working record
- Eligibility for coverage under the employer’s liability insurance.
- Must be over 21 years old.
Work Conditions:
- Must be able to walk, sit, stand, use hands to handle or feel, reach with arms, talk and hear.
- Must be able to lift and/or move up to fifty (50) pounds on a regular basis.
- Specific vision abilities required, including close vision, distance vision, peripheral vision, color vision, and depth perception.
- Work is generally performed in a casino setting with a higher noise level and cigarette smoke.
- Evening and/or weekend work required.
- The working environment is non-smoking; and dust and noise levels may vary depending on location and work area.
How to Apply: Application and resume can be submitted online by clicking on the button above.
Disclaimer: The Stockbridge-Munsee Community operates as an equal opportunity employer, with Indian preference given in accordance with the Tribal Employment Preference Ordinance.