Position: Dishwasher Hourly: $16.50/Hour, plus shift and weekend differential, if applicable Location: Resort Reports to: Sous Chef
**Must be able to work closing shifts**
Possible Gaming License Requirement: A gaming license is required in this role if the employee reaches a salary threshold of $50,000/year.
Responsibilities:
- Ensures that the highest standards of customer service are maintained in accordance with policies and procedures set forth by North Star Mohican Casino Resort.
- Must maintain an acceptable departmental attendance record.
- Provide prompt, efficient, and courteous service to guests.
- Must be reliable and prompt when reporting to work.
- Must wear the approved, departmental uniform.
- Provide prompt, efficient, and courteous service to guests.
- Empty garbage cans as needed and transported to designated areas.
- Scrape, rack, wash, and unload dishware from dishwasher in an efficient manner.
- Maintain a safe and clean environment for guests and fellow associates.
- Keep work areas neat, clean, sanitized, and stocked with needed equipment and cleaning supplies.
- Report any guest complaints or concerns to the immediate supervisor for resolution.
- Understand the goals and vision of the organization and demonstrate commitment to those goals in terms of individual and team performance.
- Perform as a team member and assist fellow associates to ensure smooth operation.
- Prioritize and handle multiple tasks simultaneously.
- Must adhere to all established rules, regulations, procedures, and policies of North Star Mohican Casino Resort and the Food and Beverage Department.
- Must adhere to the Casino’s Drug and Alcohol-Free Workplace Policy during employment.
- Must maintain compliance with all workplace policies, procedures, ordinances, laws, and other communicated expectations, including but not limited to: Employment Manual, Gaming Ordinance, State Gaming Compact, Tribal Internal Controls, Departmental Procedures, memos or other communication from supervisory or regulatory personnel.
- The above-mentioned duties and responsibilities are NOT an all-inclusive list, but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based upon organizational needs and/or deemed necessary by the department manager.
Qualifications & Education:
- High School Diploma or GED required is preferred. High School Diploma or GED is required if you are 19 years old and under. **Position is flex for minors aged 16-17 who have either received a high school diploma or are currently completing their high school education.
- North Star Mohican Casino Resort is looking for a courteous and friendly individual.
- Must possess effective communication skills: ability to speak effectively and interact well with the customers and employees.
- Previous customer service experience is preferred.
- Strive to work independently, with minimal supervision.
- Maintain a positive attitude towards each guest and fellow employee; and participate in a strong team effort.
- Must have the ability to remain calm and professional in a fast-paced environment.
- Must have demonstrated ability to maintain satisfactory working record in any prior or current employment
Work Conditions:
- Must possess the ability to be mobile 100% of the shift, which includes prolonged periods of being on your feet.
- Required to frequently stand, walk, talk, and hear. Also required to use hands/fingers to handle or feel objects, tools or controls; climb or balance; and stoop, kneel, crouch, or crawl; reach with hands and arms; along with the ability to lift and/or move up to sixty (60) pounds on a frequent basis; with help/assistance.
- Must be able to work in an area that is both unusually hot and cold, with a moderate to higher-than-normal noise level.
- Required vision abilities to perform this job include close vision, distance vision, color vision, peripheral vision, depth perception along with the ability to read tickets and adjust focus.
- Must be able to work in an area that is both unusually hot and cold, with a moderate to higher-than-normal noise level.
- Work environment requires excellent personal hygiene, due to working near others.
- The work environment is non-smoking; and dust and noise levels may vary depending on location and work area.
How to Apply: Application can be submitted online by clicking on above.
Disclaimer: The Stockbridge-Munsee Community operates as an equal opportunity employer, with Indian preference given in accordance with the Tribal Employment Preference Ordinance.