26-27 NFWS Student Worker, Campus Safety

Job Description Summary

The Campus Safety NFWS Student Worker supports the Campus Safety department in two capacities: (1) as Event Staff, providing a safety and customer-service presence at University events, and (2) as a Relief Pool Officer, covering open shifts within the regular Campus Safety patrol schedule. This is a non-sworn, entry-level student position that operates under the direct supervision of full-time Campus Safety staff. The role does not carry law-enforcement authority, arrest powers, or independent judgment calls on policy or disciplinary matters - it supports and executes the processes and post orders defined by Campus Safety leadership.

Job Description

Key Responsibilities

Event Staffing

• Provide a visible safety and security presence at University events (athletics, concerts, commencement, move-in/move-out, and similar)
• Monitor venue access points; check credentials, tickets, or event passes as required
• Direct pedestrian and vehicle traffic flow at event entrances, exits, and parking areas
• Respond to minor incidents or questions on-site and notify dispatch/full-time staff for anything requiring escalation
• Assist with crowd management and support emergency evacuation procedures as directed

Relief Pool Officer Coverage

• Cover open shifts within the regular Campus Safety patrol schedule arising from call-outs, vacancies, or seasonal demand
• Conduct routine foot and/or vehicle patrols of campus buildings, grounds, and parking areas as assigned
• Monitor and secure building access points; lock/unlock facilities per the posted schedule
• Document observations, activities, and incidents in daily logs and the incident reporting system

General Duties

• Operate assigned radios and University safety communication systems
• Provide directions and general customer service to students, staff, and visitors
• Report safety hazards, maintenance issues, and policy violations to full-time Campus Safety staff
• Assist with lost-and-found, parking, and traffic-control support as needed

Training Requirement

Field Training Officer (FTO) Program - Mandatory: All Campus Safety NFWS Student Workers must complete an 80-hour Field Training Officer (FTO) program before being cleared to work independently across all assigned shift types (event staffing, patrol, and relief-pool coverage, including evening and overnight shifts). Until FTO completion and sign-off, shifts are limited to paired/supervised assignments as determined by the Campus Safety Lieutenant.

Qualifications

• Must be a currently enrolled Saint Leo University student eligible for Non-Federal Work Study (NFWS) employment
• Must be at least 18 years of age
• Successful completion of a background check is required prior to start
• Availability to work a varied schedule, including evenings, weekends, and University event days
• Strong communication and customer-service skills
• Ability to remain calm and follow established post orders and escalation procedures in routine and non-routine situations
• Prior security, safety, customer-service, or hospitality experience preferred but not required

Physical Requirements

• Ability to stand, walk, and patrol on foot for extended periods, indoors and outdoors, in varying weather conditions
• Ability to climb stairs and walk extended distances across campus between posts
• Ability to work event shifts that may extend into evening or overnight hours

ENVIRONMENT:

The work environment characteristics described here are a representation of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of this position.

While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office and University, handle various types of media and equipment, and visually or otherwise identify, observe and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description.

NOTICE:

This job description intends to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. Saint Leo University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student, and graduate success.

Why Work at Saint Leo?

What it's Like to Work Here: Ask our employees and the one word they'd use to describe working at Saint Leo University is "Community." Our team members all share the Saint Leo core values, positive attitudes, and problem-solving abilities, enabling them to provide excellent student centered service. Our mission is educating and preparing students for life and leadership in a challenging world. Thank you for your interest in joining the Saint Leo PRIDE!

We are committed to providing our employees with the support they need. At Saint Leo, we offer an array of medical, dental, and vision packages as well as several add-on perks to make your benefits package truly customizable to you and your family needs. Available benefits based on employment status (Full Time vs Part Time).

• FREE Tuition - Employee, Spouse, and Dependents*
• Tuition Exchange Opportunity - Dependent of Employees*
• Generous Paid Leave - Sick, Vacation, and Holidays
• Comprehensive Group Health Plan (Medical, Dental, and Vision)
• Group Medical Plan includes Teledoc, Surgery Plus, Wellness Incentive Program and more!
• 100% Employer-Funded Health Reimbursement Account
• 100% Employer-Paid Short Term Disability Insurance
• 100% Employer-Funded Employee Assistance Program (healthcare and dependent options)
• Employer-provided life insurance
• Discounted On-Campus Dining Meal Plans
• Nationwide Pet Insurance
• Flexible Spending Accounts
• 403b Retirement Plan
• Wellness Center
• Eligibility based on meeting required service period

2025 ICUBA Benefits Guide_St Leo