100% Remote - Infra Systems Engineer - Mid Level - W2 only - Open market Rate ...!!

This is a 12-month remote contract role supporting enterprise infrastructure operations, Microsoft 365, and SharePoint environments. You will provide Level 2 technical support and work alongside senior engineers to strengthen operational reliability, reduce incident resolution time, and advance the organization's infrastructure maturity across on-premises servers, cloud platforms, and Microsoft 365 services.

Responsibilities

• Perform day-to-day administration, production support, and documentation for Microsoft 365 and SharePoint environments
• Provide reliable Level 2 support with defined escalation pathways to senior staff across core technology platforms
• Assist senior engineers with complex infrastructure architecture, cloud migration projects, security initiatives, and modernization efforts
• Improve infrastructure reliability and operational coverage, accelerate incident resolution, and increase control maturity
• Reduce escalation bottlenecks by handling routine operational tasks so senior engineers can focus on strategic work
• Strengthen operational discipline through improved documentation, automation, monitoring, patching activities, and security practices

Qualifications

• Required

• Mid-level experience as an Infrastructure Systems Engineer supporting Microsoft 365, SharePoint, and cloud environments

• Experience with day-to-day infrastructure administration, production support, and documentation

• Clear English proficiency with strong written and verbal communication skills

• Strong teamwork and collaboration abilities

• Self-starter mindset with ability to work independently and as part of a team

• Preferred

• Relevant infrastructure or cloud certifications