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Position Overview

The Schiefelbusch Speech-Language-Hearing Clinic provides speech-language pathology and audiology services to the KU, Lawrence, and surrounding communities. The clinic personnel comprises several clinical professors, staff, and KU undergraduate and graduate students in the Department of Speech-Language-Hearing. Student office assistants (SOA) provide direct professional assistance to the clinic's office manager. This includes greeting all SPLH Clinic visitors (e.g., clients, KU students, faculty) to the clinic, as well as office support as outlined below. SOAs are expected to be polite, friendly, dependable, independent, and possess excellent interpersonal communication skills.

Due to a conflict of interest, students enrolled in the SPLH program are not eligible to apply for this position.

Job Description

30% - Communication & Inquiry Support

• Respond to emails and phone calls, addressing routine inquiries and directing visitors or callers to the appropriate clinic or department staff.

20% - General Administrative Support

• Perform general office duties, including sorting mail, running errands, photocopying, scanning, and filing documents.

20% - Medical Records Data Entry

• Support accurate and timely data entry into the electronic medical record (EMR) system.

10% - Office Maintenance & Organization

• Maintain a clean, organized, and professional office environment.

10% - Front Desk & Guest Relations

• Greet all visitors in a courteous and professional manner, ensuring a positive first impression.

10% - Additional Operational Support

• Provide support with additional tasks and responsibilities as assigned.

Required Qualifications

• Eligible for Federal Work Study, as indicated in application materials. To learn more about Federal Work Study eligibility, please go to: https://financialaid.ku.edu/understand-aid/work-study
• Excellent written communications skills, as indicated in application materials.
• Experience with using basic computer functions, as indicated in application materials.

Preferred Qualifications

• Prior customer service experience, as indicated in application materials.
• Experience communicating with people with different abilities (e.g., hearing loss, disabilities, etc.), as indicated in application materials.
• Experience with Adobe Photoshop and Microsoft Outlook, as indicated in application materials.

Position Requirements

During the semester term of the appointment, the student hourly must be enrolled in no fewer than 6 credit hours. For summer periods the student hourly must: (1) have been enrolled in no less than 6 hours in the past spring semester or (2) be pre-enrolled in the upcoming fall semester in no less than 6 hours or (3) be enrolled in summer session or (4) be admitted to study in the upcoming fall semester. Student Hourlies may be undergraduate or graduate students. (Exceptions granted for GRA/GTA/GA appointments DO NOT apply to Student Hourly appointments).

Employment Conditions

(1) Student employees are not eligible for remote work arrangements unless an exception is approved by the unit leadership and HR.

(2) This is an hourly/non-exempt position. A student employee cannot hold an hourly/non-exempt position and a salaried/exempt graduate or undergraduate position (GRA/GTA/GA/RUA/RGA) concurrently.

Additional Candidate Instruction

In addition to the online application, please provide the following.

• Resume/ CV
• Cover Letter addressing required/ preferred qualifications

To ensure full consideration, please apply before the application deadline of September 16th, 2026. Only complete applications will be considered.

Contact Information to Applicants

Matthew Gillispie

wmg@ku.edu

Application Review Begins

05-Oct-2026

Anticipated Start Date

07-Oct-2026

Advertised Salary Range

$12.00

Primary Campus

University of Kansas Lawrence Campus

Reg/Temp

Temporary

Work Schedule

10 to 15 hours per week

Disclaimer

The University of Kansas prohibits discrimination on the basis of race, color, ethnicity, religion, sex, national origin, age, ancestry, disability, status as a veteran, sexual orientation, marital status, parental status, gender identity, gender expression, and genetic information in the university's programs and activities. Retaliation is also prohibited by university policy. The following person has been designated to handle inquiries regarding the nondiscrimination policies and is the Title IX coordinator for all KU and KUMC campuses: Associate Vice Chancellor for Civil Rights and Title IX, civilrights@ku.edu, Room 1082, Dole Human Development Center, 1000 Sunnyside Avenue, Lawrence, KS 66045, 785-864-6414, 711 TTY.