Job Description
Business Process Analyst for Warehouse Management System (WMS) - Decatur, IL
This is an exempt level position.
Position Summary:
The Business Process Analyst - Warehouse Management System (WMS) serves as the primary liaison between warehouse operations, supply chain, and Information Technology to ensure the organization's Warehouse Management System effectively supports business objectives. This role partners with stakeholders to analyze business processes, gather and document requirements, identify opportunities for process improvement, and deliver technology solutions that optimize inventory management, production, receiving, put-away, picking, packing, shipping, and warehouse execution.
The Business Process Analyst is responsible for translating business needs into functional requirements, supporting system implementations and enhancements, coordinating testing and user acceptance activities, and ensuring solutions align with operational goals, best practices, and enterprise architecture. This position works closely with warehouse leadership, ERP teams, developers, and support teams to drive continuous improvement, increase operational efficiency, and improve system reliability.
Job Responsibilities:
- Partner with warehouse operations and business stakeholders to understand current processes and future business needs
- Gather, analyze, document, and validate functional and technical requirements
- Configure or support configuration of WMS functionality in collaboration with technical teams and vendors
- Analyze business processes and recommend improvements that increase efficiency, accuracy, and productivity
- Lead or support WMS implementations, upgrades, integrations, and enhancement projects
- Develop process flows, business requirements documents (BRDs), functional specifications, and user stories
- Coordinate system testing, User Acceptance Testing (UAT), and defect resolution
- Support integration between WMS and IBM mainframe system, and automation
- Monitor production issues, perform root cause analysis, and recommend corrective actions
- Develop training materials and support end-user training and change management along with providing training to users with limited IT knowledge.
- Ensure solutions align with business objectives, IT standards, security requirements, and data governance policies
- Travel is required for up to 2 weeks duration implementations and includes work in production packaging and warehouse environment (can be cold, hot, dusty)
Required Skills:
- Strong understanding of warehouse operations, inventory management, logistics, and distribution processes.
- Excellent analytical, communication, facilitation, and documentation skills.
- Familiarity with SQL, IBM mainframe system, reporting tools, APIs, and system integrations is preferred.
Education Requirements:
- A Bachelor's degree in Information Systems, Supply Chain, Business or related field is preferred.
Preferred Experience:
- Business Analyst supporting Warehouse Management Systems.
- Agile and/or Waterfall project methodologies.
- WMS platforms such as Manhattan, SAP EWM, SAP WM, Oracle WMS, or similar.
Excited about this role but don't think you meet every requirement listed? We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings.
ADM requires the successful completion of a background check.
REF:111602BR