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Wildlife Conservation Society

  • Central Park, WA
  • 30+ days ago
  • $19 Per Hour

Highlights

Contribute to maximizing profit and retail contribution to WCS by exhibiting proficiency in sales, service, employee coaching, store operations and maintenance. Drive location sales by increasing key metrics such as ATS (Average Transaction), UPT (Units Per Transaction), and number of transactions.

Numbers & Facts

LocationCentral Park, WA
IndustryAll
Year Founded1895
Websitehttp://www.wcs.org/about-us.aspx

Description

Job Description

Department: Merchandise Services at Central Park Zoo

Title: Seasonal Supervisor

Employment Type: Seasonal

Pay Rate: $19/hour

Reports To: Merchandise Management Team

Position Summary

In partnership with the management team, supervise/manage the daily operations of assigned location(s), while ensuring a superior guest experience. Contribute to maximizing profit and retail contribution to WCS by exhibiting proficiency in sales, service, employee coaching, store operations and maintenance.

Responsibilities include but are not limited to:

Customer Experience

  • Uphold WCS Business Service mission of offering superior service and exceeding customer expectations.
  • Drive location sales by increasing key metrics such as ATS (Average Transaction), UPT (Units Per Transaction), and number of transactions.
  • Handle any customer issues professionally.
  • Communicate customer feedback to management team.

Employee Experience/HR

  • Empower team members through role modeling the six performance values of accountability, teamwork, pride, integrity, excellence and continuous improvement.
  • Treat all employees equally, professionally and with respect.
  • Utilize proper coaching techniques to give feedback to sales associates on a daily basis.
  • Ensure sales associates are following WCS policies including dress code, time and attendance, and safety protocol.
  • Communicate any policy violations and/or employee issues to management team.

Operations

  • Full knowledge of all cash handling policy and procedures. Ensure all team members are in compliance with these policies.
  • Protect integrity of data by ensuring correct register procedures are being performed.
  • Manage loss prevention through the use of customer service skills and proper selling floor coverage.
  • Process damaged and defective merchandise per department guidelines to protect profitability.
  • Communicate any stand maintenance issues to management team in a timely manner.

Merchandising/Inventory

  • Ensure stand is neat, clean and organized every day.
  • Ensure merchandise is replenished through out the day to support sales.
  • Place merchandise orders as necessary, as well as communicate inventory needs to management team.
  • Maintain stockroom organization on a daily basis.
  • Protect inventory integrity by ensuring correct processing of shipments.

PERKS of Working with Us!

  • Free employee access to 5 Parks: surround yourself with animals of all kinds and getting the opportunity to interact and engage with like-minded individuals
  • Complimentary Guest Park 5 Tickets + 1 Complimentary Parking (After 45 days)
  • Company provided uniforms
  • Park Discounts on Merchandise, Food purchases, Memberships and Daily Complimentary Meal
  • Access to online learning and tuition discounts with Monroe College
  • Earned Paid Sick Time (when reached a total of hours)
  • Employee Assistance Program
  • Free Banking

About Company

The Wildlife Conservation Society, founded in 1895, has the clear mission to save wildlife and wild places across the globe. Our story began in the early 1900's when we successfully helped the American bison recover on the Western Plains. Today, we protect many of the world's iconic creatures here and abroad, including gorillas in the Congo, tigers in India, wolverines in the Yellowstone Rockies, and ocean giants in our world's amazing seascapes.

Since our founding, we have forged the power of our global conservation work and the management of our five parks in New York City to create the world's most comprehensive conservation organization. We currently manage about 500 conservation projects in more than 60 countries; and educate millions of visitors at our five living institutions in New York City on important issues affecting our planet. Our parks include: the Bronx Zoo, New York Aquarium, Central Park Zoo, Prospect Park Zoo and Queens Zoo.



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