["Waiter / Waitress","Waiter / Waitress"]

Waiter/Waitress

We are seeking a professional and experienced Contract Waiter/Waitress to join our team. The successful candidate will be responsible for providing excellent customer service, taking orders, delivering food and beverages, and ensuring a pleasant dining experience for our guests.

Key Responsibilities:

• Greet and seat customers in a friendly and timely manner
• Present menus and provide detailed information when asked (e.g., about portions, ingredients, or potential food allergies)
• Take accurate food and drinks orders, using a POS ordering software, order slips, or by memorization
• Communicate order details to the kitchen staff
• Serve food and beverages to guests promptly
• Check customers' IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
• Handle complaints or concerns to ensure customer satisfaction
• Deliver checks and collect bill payments
• Carry dirty plates, glasses, and silverware to the kitchen for cleaning
• Meet with restaurant staff to review daily specials, changes on the menu, and service specifications for reservations (e.g., parties)
• Follow all relevant health department regulations
• Provide excellent customer service to guests