["Technical Patient Center Analyst AI & Automation Focus","Technical Patient Center Analyst AI & Automation Focus"]

AltaMed Health Services Corp. seeks a Technical Analyst, Patient Service Center, to optimize our Contact Center with AI, automation, and analytics.You will manage tools like NICE platform tools, drive workforce planning, and support real-time queue management to improve patient and agent experiences. Collaborating with IT/Telecom and operations, you will translate data and configurations into reliable workflows and omnichannel outcomes, contributing to performance improvements and service#J-18808-Ljbffr