["Technical Content Developer","Technical Content Developer"]

Job Description

An Insight Global technology client is looking for a Technical Content Developer for the Product Specialist and Technical Enablement Team. If you have a background in technical enablement, such as a Technical Sales Engineer, Technical Marketing Engineer, Professional Services Consultant, or a Technical Support Engineer, and want to grow into a role where you can create content that enables our customers to learn our products, then this role is for you!

You will play a key role in enabling our customers, partners, and internal technical staff by creating technical guidance that will be published on our premier technical enablement platform. You will also deliver technical enablement content to both internal and external audiences.

The ideal candidate is someone who is results-driven and enjoys collaborating with colleagues, partners, and customers. This candidate must also love technology, embrace new challenges, and be willing to travel to present to customers and deliver technical enablement when necessary. This position requires a great deal of intellectual curiosity to be successful. There must be a strong desire to learn new things and to present the knowledge you gain to others. A considerable amount of the work we do involves learning how things work and building content to teach others.

Compensation:

$50/hr to $70/hr

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Skills and Requirements

• 3+ years of relevant experience in VDI solutions, product management, or technical marketing in the end user computing software industry

 • Creating Slides/desks for enablement team

   Via Powerpoint - Powerpoint skills

   Course design skills

   They helping with lab creation

   § Horizon cloud - Lab manual - understanding how the product works (step by step manual)

 • Hands-on experience with the IT tools below:

   hypervisor and cloud-based infrastructure platforms

   Windows and Linux operating systems. Knowledge and hands-on experience with a VDI solution such as Omnissa Horizon, Citrix, or Azure Virtual Desktop is preferred but optional.

   UEM - broad understanding Workspace One

 • Strong analytical and problem-solving skills with the ability to learn and explain new technologies to other people.

   The position will require not only learning and understanding our technology through your own hands-on work with it but also explaining it to practitioners who need to understand it.

 • Written communication skills are necessary for success in this role.

Demonstrated ability to build and maintain strong relationships with internal stakeholders, partners, and customers. • Familiarity with other solutions in the end user computing space is a plus.

 • Familiarity with Windows operating system and lifecycle management tools is a plus.

 • Exposure to different infrastructure platforms and hypervisors is a plus.

Familiar with Horizon Cloud