(Student) Building Manager

SUMMARY:

This position acts as a general assistant to the department, performing general business functions including but not limited to building rounds, station checks, oversite of selected areas throughout the athletic facilities, and any other work related to daily operations. May also support the director and assistant director of the Student Center by performing supervisory functions. These responsibilities are performed in an ethical manner consistent with the University's mission, vision, and values which include diversity, equity and inclusion.

RESPONSIBILITIES:

• Perform supervisory duties for Student Center student employees in the absence of the director and assistant director.
• Act as auxiliary support for all areas of Student Center and be cross-trained in all functions
• Responsible for the security of all Student Center assets including products, register/receipt handling, and reporting integrity.
• Handle customer complaints and Student Center issues.
• Be knowledgeable of all administrative policies and procedures that must be implemented in the Student Center.
• Provide leadership that promotes trust, cooperation, and high levels of performance to the Student Center student employees.
• Develop effective working partnerships as a means to expedite and improve services for students, visitors, staff & faculty.
• May assist with training, recruiting, interviewing and hiring of Student Center staff.
• May be responsible for administrative support functions for the Student Center including but not limited to: greeting visitors, as well as answering and routing incoming calls, creating, maintaining and updating files.
• Generate reports, memorandums, correspondence, presentation materials, spreadsheets, graphics, and other materials using various software programs.
• Conduct special projects, research and assignments as needed.
• Provide GREAT customer service, anticipating and exceeding the needs of our customers.
• Demonstrate and promote the University Cultural Values.
• Understand and abide by all external and internal regulations and policies. This includes NCAA, GLIAC and national affiliations associated within athletics or other role specific regulations.