["Sr. Manager, Channel Strategy","Sr. Manager, Channel Strategy"]

The Senior Manager, Channel Strategy & Growth is a high-impact strategy and execution partner responsible for translating Pizza Hut's omnichannel strategy into practical, actionable frameworks that drive growth across channels. This role will initially focus on marketplace (3P) channels and channel economics, helping strengthen one of the largest growth areas of the business, while progressively expanding into broader owned (1P) channel strategy as the function evolves. The role is designed to create immediate leverage against priority business needs, while building toward a broader end-to-end channel strategy capability.Key ResponsibilitiesLead the translation of global channel strategy into clear, scalable frameworks adopted across marketsDefine and evolve:Ensure frameworks drive measurable business impact and are adaptable across diverse marketsEnterprise growth levers across acquisition, conversion, and serviceCommercial guardrails and decision frameworksChannel roles and positioningOwn and Evolve Marketplace (3P) Strategy (Initial Focus)Co-own the strategic direction of aggregator/marketplace channels within the broader ecosystemCo-lead development of enterprise frameworks across:Influence senior stakeholders on marketplace strategy and investment decisionsSolve complex, ambiguous business problems with broad impact across regionsService (end-to-end customer experience and fulfillment optimization)Conversion (advanced merchandising, pricing strategy, offer architecture)Acquisition (visibility, platform strategy, competitive positioning)Drive Channel Economics & Strategic Trade-OffsLead development of enterprise channel economics frameworks, including:Provide strategic recommendations that shape long-range planning and investmentPartner with Finance and Analytics to influence high-impact business decisionsPromotional and pricing strategy trade-offsProfitability, incrementality, and long-term value creation1P vs 3P strategy and role clarityShape Long-Term Owned (1P) Channel StrategyLead development of long-term owned channel strategy across app, web, and restaurantInfluence enterprise direction on:End-to-end customer journey designConversion optimization and personalizationDigital and physical experience integrationIntegrate learnings across channels to inform a cohesive omnichannel strategyBuild and Scale Global PlaybooksOwn the development of global, enterprise-level playbooks that drive consistency and performanceEnsure playbooks are scalable, forward-looking, and enable markets to operate with greater sophisticationEstablish best practices that influence long-term capability building across regionsInfluence Cross-Functional and Senior StakeholdersPartner closely with senior leaders across:MarketsFinance, Brand, and OperationsDigital & Technology (D&T)Omnichannel Strategy & GrowthInfluence without authority in a highly matrixed environmentDrive alignment on strategic priorities and long-range objectivesLead High-Impact, Complex WorkstreamsLead ambiguous, high-priority initiatives with enterprise-wide impact by:Driving decisions and execution against unclear or evolving objectivesSynthesizing inputs across multiple senior stakeholdersDeveloping strategic hypotheses and solutionsStructuring complex problems with limited precedentWhat This Role OwnsEnterprise channel strategy frameworks and long-range directionMarketplace (3P) strategy and evolutionChannel economics and strategic trade-offsDevelopment of scalable global playbooksStrategic influence across omnichannel ecosystemKey market partnership to scale strategy, tools & impactWhat This Role Does NOT OwnDirect market-level executionDay-to-day campaign or media activationCRM / loyalty ownershipPlatform engineering or developmentRestaurant operations executionQualificationsYou will be required to attend the Plano, TX office 3 days a week on Tuesday, Wednesday and Thursday.10-12+ years of experience in ecommerce, marketplaces (3P), digital strategy, or related fields (QSR preferred)Demonstrated ability to operate independently in complex, ambiguous environmentsProven track record of solving highly complex, cross-functional business problemsStrong ability to influence senior stakeholders and drive strategic decisionsDeep commercial acumen (conversion, AOV, channel economics, profitability)Experience shaping long-term strategy and enterprise-level frameworksAbility to move from ambiguity to structure to enterprise impactSalary Range: $142,500 to $150,840 annually + bonus eligibility. This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate's location, experience, and other job-related factors.#J-18808-Ljbffr