| Location | Falls Church |
| Salary | $85,000–$105,000 Per Year |
At Blue Nile , we believe that love deserves better. We are passionately driven to reimagine the fine jewelry experiences and disrupt the jewelry industry. From engagements to anniversaries, from welcoming a new child to the family to celebrating a promotion, from holidays to birthdays, at Blue Nile we celebrate all stories of love.Blue Nile is looking for a passionate and talented Showroom Manager who will help lead a team of Luxury Sales Consultants at our retail showroom at the Tysons Corner Center in Tysons, VA . The ideal candidate understands our white glove culture and has a passion to educate customers about jewelry purchases. The Showroom Manager supports the team by being a resource regarding Blue Nile products, practices, selling techniques, and policies and procedures. Ideal candidates will possess sales experience with the ability to empower, motivate and inspire each team member to provide world class customer service and maximize sales. A Showroom Manager at Blue Nile is outgoing, passionate, helps others, and driven for results.ResponsibilitiesSupports a team of Personal Jewelers to deliver a high level of customer care and foster a consultative sales environmentDemonstrate excellent knowledge of Blue Nile products, practices, consultative selling techniques, policies and procedures and continues to find ways to improve team performanceConduct one‑on‑one meetings with Personal Jewelers; exhibit excellent active listening skills, effectively provide both positive and constructive feedbackCreate a climate of service while managing costs and meeting company goals and metricsAct as a guest experience manager to ensure that all customer needs are metCommunicate accurate information and set clear expectations for customers, ensuring an on‑brand Blue Nile experienceRecruit, hire, train, and schedule team of Personal Jewelers to meet business needsExhibit strong attention to detail and high integrity in interactions with customers and staffPartner with regional management to report meaningful information about business trendsAbility to work flexible work hours, including weekends and holidaysAttend off‑site meetings with overnight travel requiredQualifications5+ years' sales experience3+ years' customer service supervisory/management experience in a sales environmentAbility to mentor, train and coach employees to successfully deliver the best customer services resultsExcellent listening, written and verbal communication skillsHigh degree of professionalism, integrity, and objectivity; ability to handle confidential matters with discretionPassionate customer service focusStrong computer, typing/keyboarding and data entry skills; aptitude to effectively and efficiently navigate through all computer systems. Strong Analytical skillsDetail oriented with ability to follow through on projects, meet deadlines and handle multiple tasks simultaneouslyCompensation & BenefitsThe salary range for this role is $85,000 - $105,000. Final pay rate shall be determined and is based on experience and qualifications. Base pay offered may vary depending on geographic region, internal equity, job‑related knowledge, skills & experience, among other factors. Regular positions are eligible for discretionary bonus. Blue Nile offers medical, vision, dental coverage and 401(k) employer match amongst other benefits for eligible positions.Blue Nile is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race,#J-18808-Ljbffr