(Shippensburg) Table Games Dual Rate Supervisor/Dealer

When acting as a Table Games Supervisor duties are as follows:

• Monitor the exchange of currency for gaming chips.
• Monitor the payment or collection of bets according to company and regulatory rules.
• Ensure accuracy and completion of all signatory paperwork and transactions.
• Protect and maintain the integrity of assigned games and assets.
• Support the dealers in their efforts to maintain game security, asset protection and rule and regulation enforcement.
• Maintain an up to date knowledge of industry wide practices and report to management any that may benefit the Company
• Acknowledge, greet and converse with customers who play at or approach assigned games.
• Maintain an up to date knowledge of Company events and promotions and respond to customers accordingly
• Advise supervisor of disputes, problems and any suspicious activity.
• Effectively communicate with supervisors and obtain required approvals and acknowledgements according to established policies and procedures.
• Perform all other duties as assigned
• Issues complimentaries pursuant to company internal controls.

When acting as a Table Games Dealer duties are as follows:

• Provide appropriate and professional care and service to guests
• Acknowledge and greet warmly customers who play at or approach assigned games
• Conduct table transactions and provide signatory validations accordingly to Company and regulatory rules
• Ensure accuracy and completion of all signatory paperwork and transactions.
• Ensure the protection and integrity of assigned games, currency, chips, playing cards, dice and other assets in assigned areas
• Comply with gaming regulations, internal controls, policies and business processes
• Practice and foster open, clear, two-way communication with all related departments and superiors
• Interact with department and company employees in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two-way and cross-culture communications
• Maintain an up to date knowledge of Company events and promotions and answer customer enquiries
• Perform all other duties as assigned

Qualifications

1. Good proficiency in reading, writing, speaking and understanding English.
2. Ability to pass a math test.
3. High School Diploma, at least 6 months dealing experience in the last 2 years.