Highlights
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Numbers & Facts
| Location | Indianapolis |
| Industry | Computer/IT Services |
| Salary | $60,000–$110,000 Per Year |
| Company Size | 100 to 499 employees |
| Year Founded | 2005 |
| Website | http://www.autoeveramerica.com/ |
Description
Overall Summary
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Education
High School
Experience
Less than 1 year
Additional Information
We're looking for a skilled, customer-focused Service Advisor to be the primary point of contact between our guests and our technicians. You'll manage the full service experience from write-up to delivery - building relationships, setting accurate expectations, and ensuring every repair order is handled with professionalism and care. Strong communication and a commitment to customer satisfaction are the keys to success in this role.
Affordable Health Insurance: Comprehensive medical, dental, and vision coverage for you and your family.
Competitive 401(k): Build your future with our retirement savings plan.
Paid Time Off (PTO): Includes paid holidays and vacation after 90 days of full-time employment.
Paid Maternity & Paternity Leave: Support for new mothers and fathers.
Paylocity "Pay On Demand": Access your earnings before payday (up to $2,000).
Employee Discounts: Discounts on vehicle servicing and new car purchases.
Continuous Training & Mentorship: Grow professionally and advance your career within our group.
Employee Tenure & Recognition Program: We celebrate milestones and contributions.
Fun Company Events: Awesome experiences for employees and their families!
Employment Position: Full Time
Salary: $60,000.00 - $110,000.00 Yearly
Salary is negotiable.
Zip Code: 46219
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Education
High School
Experience
Less than 1 year
Additional Information
We're looking for a skilled, customer-focused Service Advisor to be the primary point of contact between our guests and our technicians. You'll manage the full service experience from write-up to delivery - building relationships, setting accurate expectations, and ensuring every repair order is handled with professionalism and care. Strong communication and a commitment to customer satisfaction are the keys to success in this role.
Affordable Health Insurance: Comprehensive medical, dental, and vision coverage for you and your family.
Competitive 401(k): Build your future with our retirement savings plan.
Paid Time Off (PTO): Includes paid holidays and vacation after 90 days of full-time employment.
Paid Maternity & Paternity Leave: Support for new mothers and fathers.
Paylocity "Pay On Demand": Access your earnings before payday (up to $2,000).
Employee Discounts: Discounts on vehicle servicing and new car purchases.
Continuous Training & Mentorship: Grow professionally and advance your career within our group.
Employee Tenure & Recognition Program: We celebrate milestones and contributions.
Fun Company Events: Awesome experiences for employees and their families!
Employment Position: Full Time
Salary: $60,000.00 - $110,000.00 Yearly
Salary is negotiable.
Zip Code: 46219
About Company
Hyundai AutoEver America(HAEA) is a global Information Technology services company, with approximately 300 professionals serving Hyundai Kia Motor Group affiliates in North and South America.
HAEA provides a full range of Information Technology Services, spanning application services, business intelligence, integration, data security, infrastructure, and hosting services. By delivering competitive services, HAEA enables our clients to focus on running their core business, align IT capabilities to support business goals, and leverage technology to more effectively compete in the marketplace.
HAEA is a premier IT professional group with extensive experience and expertise in all aspects of the automobile industry, including sales & distribution, manufacturing, captive finance, and marketing.