| Location | Jacksonville |
Benefits Locally Owned BusinessTeam oriented environmentOpportunity for GrowthFlexibilityCompetitive CompensationThe Service Advisor Role We're looking for a Service Advisor who understands how to balance customer care, clear communication, and sales. This role serves as the primary point of contact for customers throughout the service process and is responsible for building trust, presenting recommendations, coordinating workflow, and ensuring a professional experience from intake through delivery. The Service Advisor plays a critical role in customer satisfaction, shop efficiency, and revenue growth.Requirements and Responsibilities Greet customers professionally and guide them through the intake and inspection processBuild and present estimates using digital inspections and approved pricing guidelinesCommunicate clearly with customers, technicians, and parts staff to manage timelines and expectationsFollow all intake, documentation, follow up, and delivery proceduresEnsure a positive final experience through quality control, delivery review, and post service follow upYou May Be a Great Fit If You: Enjoy working directly with customers and building long term relationshipsAre comfortable presenting recommendations and asking for the saleStay organized and calm while managing multiple vehicles and customersFollow processes and scripts consistently without cutting cornersTake ownership of the full customer experience from start to finishWhy Join Our Team? Because this role puts you at the center of the customer experience and the success of the shop. You'll have the opportunity to build trust, drive results, and grow within a locally owned business that values professionalism, accountability, teamwork, and doing things the right way.#J-18808-Ljbffr