["Service Advisor - Heritage Volkswagen Parkville at MileOne Baltimore, MD","Service Advisor - Heritage Volkswagen Parkville at MileOne Baltimore, MD"]

Service Advisor/ Service Writer Service Advisor - Heritage Volkswagen Parkville job at MileOne. Baltimore, MD.Heritage Volkswagen Parkville is now hiring! We are hiring a Service Advisor/ Service Writer for our busy automotive Service Department. Our automotive Service Advisor/ Service Writer greets customers and consults with them on their vehicle service needs.Experience Everything MileOne has to Offer:Competitive compensation with unlimited earning potentialAverage compensation $31,200 - $120,000Great opportunities for career advancementPositive, success driven work environmentTraining and mentoring opportunitiesOur MileOne Employee Advantage:MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne offers a number of exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace.MileOne Employee Advantage includes health and financial benefits, and training and mentoring. We also offer an Employee Purchase Program, the MileOne Support Fund: by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program and more.Service Advisor Responsibilities:Provide customer service to include vehicle service care and manufacturer's warranty specificationsSchedule and manage service appointments and service estimatesAddress and resolve customer complaintsService Advisor Qualifications:2 year prior experience in automotive service writing, requiredReynolds & Reynolds experience is a plusMyKaarma experience is a plusWorking knowledge of basic car functions, characteristics, and operationsAbility to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manualsBasic MS Office knowledge; computer software, internet proficiency, and general mathematic skillsMileOne Autogroup is an equal opportunity employer and maintains a drug free work environment.Zip Code 21234MileOne#J-18808-Ljbffr