Server Support Technician
Our customer is seeking skilled server support technicians to join its team. You will install, configure, maintain, and troubleshoot servers and associated hardware in this role. The ideal candidate will have substantial experience in server hardware supportand a passion for working in a fast-paced, dynamic environment.
Key responsibilities include:
- Server installation & configuration
- Hardware maintenance
- Troubleshooting & repairs
- Performance optimization
- System updates & patches
- Integration support
- Documentation & reporting
- Collaboration
- Data center operations
Required skills and qualifications include:
- Bachelor's degree in information technology, Computer Science, or a related field, or equivalent technical certifications and experience.
- Proven experience working with servers or similar high-performance computing hardware.
- Strong understanding of server hardware.
- Familiarity with server operating systems and server management tools.
- Experience with server virtualization, data center management, and cloud-based environments.
- Solid understanding of networking concepts, protocols, and configurations.
- Proficiency with server diagnostics tools and hardware monitoring software.
- Excellent troubleshooting and problem-solving skills with attention to detail.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Strong communication skills, both written and verbal, with the ability to explain technical issues to non-technical personnel.
Preferred qualifications include:
- Experience with specific hardware and software solutions, including GPUs, CUDA, and other technologies.
- Familiarity with GPU server configurations and use cases, particularly in AI, machine learning, and high-performance computing environments.
- Knowledge of server management frameworks like IPMI, iLO, or similar.
- IT certifications (e.g., CompTIA A+, Cisco CCNA, or similar) are a plus.
- Familiarity with cloud platforms (AWS, Google Cloud, Azure) and their interaction with on-premises server infrastructure.