["Senior Showroom Manager","Senior Showroom Manager"]

Senior Showroom Manager – Rockville, MD (Ferguson)Job DetailsReports to Senior Branch Manager10,000 sq ft showroomDirect oversight of 11 associatesResponsibilitiesActively leads day‑to‑day showroom operations which includes the Showroom team, collaboration with Senior Branch Manager and Operations Manager to focus on showroom displays, the clearance center, revenue growth, margin enhancement, budget targets and process improvementMaintain and develop a team including hiring, mentoring, training, scheduling, setting goals, expectations and developmentSupervises daily showroom traffic with a wide range of customers to sell a variety of products including lighting, appliances, and high‑end fixturesHandle budget process activities, review and handle expensesAssist customers, both by appointment and walk‑insBuild and maintain relationships with suppliers and serve as the first point of contact to address and resolve customer complaintsAttend industry events and/or meetings to represent Ferguson locallyQualifications5 years of prior sales leadership experience is ideal coupled with sales and customer service experienceProven track record of building and implementing process improvement and efficienciesAbility to initiate and embrace change, mentoring skills and desire to train othersAbility to work across department lines, manage time and peopleMust have outstanding communication skills (verbal, written and interpersonal)Ability to listen optimally to address problems, anticipate issues and make effective decisionsExperience in plumbing fixtures, lighting and/or appliance retail salesAbility to serve a vast array of customers with varying levels of product knowledgeAt Ferguson, we care for each other. We value our well‑being just as much as our hard work. We are committed to a holistic approach toward benefits plans and programs that support the mental, physical and financial well‑being of our associates. Our competitive offering includes health, dental, vision, paid time off, life insurance, a 401(k) with a company match and additional inclusive enhancements that are adaptable to diverse situations and needs, including mental health coverage, gender‑affirming and family‑building benefits, paid parental leave, associate discounts, community involvement opportunities and more.Pay Range$5,951.70 – $12,966.80Estimated ranges displayed are monthly for salaried roles or hourly for all other roles.This role is bonus or incentive plan eligible.Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.The company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60‑300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60‑741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer (F/M/Disability/Vet/SexualOrientation/Gender Identity).Equal Employment Opportunity and Reasonable Accommodation Information#J-18808-Ljbffr