Call Center Representative (211 Contact Center Specialist Information and referral) - 2nd Shift Hybrid United Way of Connecticut Inc
- $21.30–$23.65 Per Hour
| Location | Middletown |
Join to apply for the Senior Employee Safety Specialist role at Pennsylvania Turnpike Commission2 days ago Be among the first 25 applicantsJoin to apply for the Senior Employee Safety Specialist role at Pennsylvania Turnpike CommissionDirect message the job poster from Pennsylvania Turnpike CommissionJob DescriptionThe Pennsylvania Turnpike Commission is seeking a Senior Employee Safety Specialist with experience in Pennsylvania's Accident and Illness Prevention Programs (AIPP) for a self-insured entity. The ideal candidate should have expertise in:safety management systemsprofessional report writinginjury and fleet incident reporting and analysisincident investigationssafety training development and deliveryworkplace safety committeescollaborating with safety consultantsindustrial hygiene investigationsnetworking across all organizational levelsEssential Functions & ResponsibilitiesSupervise and guide lower-level staff, including performance management and work review.Manage complex programs, projects, and special assignments, ensuring consistency and compliance.Lead project teams and coordinate meetings, maintaining effective communication.Engage with internal and external stakeholders, providing policy and procedural guidance.Address inquiries, resolve complex issues, and provide counsel on rules and regulations.Prepare data for negotiations, complaints, and grievances; participate in legal processes.Manage RFP and RFQ processes, vendor onboarding, and contract compliance.Maintain and analyze HRIS and other automated systems; generate reports.Develop and conduct training sessions; assess training needs and resources.Review system changes, audit processes, and update content regularly.Draft, review, and implement policy and procedural changes.Ensure compliance with federal and state regulations affecting programs.Participate in meetings, seminars, and project teams.Handle confidential information appropriately and maintain records.Use situational awareness to prevent accidents.Perform other duties as assigned.QualificationsMinimum of nine (9) years of experience in human resources and/or occupational safety, or five (5) years with a relevant bachelor's degree, or one (1) year as a Human Resources Specialist with PTC. Equivalent education and experience may be considered.Proficiency in Microsoft programs is required; experience with HRIS preferred. Valid driver's license required, with the ability to obtain and maintain a Pennsylvania driver's license within six months.CompetenciesCustomer Service, Presentation Skills, Research Skills, Communication, Reliability, Business Writing, Teamwork, Analytical Thinking, Active Listening, Attention to Detail, Leadership.Physical Demands & Work EnvironmentFrequent speaking, writing, report reading, and computer work. Occasional travel and fieldwork, including exposure to traffic and outdoor conditions. Work hours may extend beyond normal business hours as needed.The office environment is generally safe with appropriate conditions; fieldwork may involve moderate risks with proper safety precautions.DisclaimerThis description provides a general overview and is not exhaustive. Duties and responsibilities may change. Management reserves the right to modify job functions as needed.#J-18808-Ljbffr