["Sales Operations Program Manager - Incentive Compensation & Quota","Sales Operations Program Manager - Incentive Compensation & Quota"]

About the jobThe Americas Sales Enablement & Operations (SE&O) team plays an essential role in translating Microsoft's Commercial Strategyintoa local execution plan and driving operational excellence to achieve the greatest results possible. Our team drives insight and execution excellence, bringing strategy and priorities to life by accelerating the pace of transformation and enabling Microsoft to deliver business impact on a scale.Within SE&O, the Americas Business & Sales Operations (BSO) team is looking for a Sales Operations Program Manager focused on Incentive Compensation/Quota. You will support incentive compensation across Microsoft Americas by amplifying programs and building repeatable processes to recognize and reward employees for driving business results. You will also oversee the process for escalations, identify common themes/causes and remove blockers. You will manage, capture, triage, action and communicate internal Americas incentive compensation issues and opportunities. In this role, you will actively engage in other incentive compensation processes including Awards, Contests and Quota management. While focused on incentive compensation/quota, you will partner closely with other BSO teams that lead processes for Segmentation, Territory Design, Employee Data, Employee Assignment and Revenue Excellence.This is a unique opportunity for someone with passion for fixing broken flows, simplifying processes, scaling best practices and wanting to network by partnering with many teams across Microsoft.By applying to this U.S. based position, relocation is not provided for the role.Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.ResponsibilitiesEnable more efficient and effective landing of incentive compensation & quotaLead Americas internal incentive compensation escalation processes and meetings from intake to closureTriage and research issues using data to validate asks, outline options, define recommendations and drive closure within milestonesProactively and reactively engage on key issues and asks to identify and remove blockersCommunicate decisions and amplify insights/learnings via: emails, articles, integrated SharePoint pages, presentations, templates, scripts, talking points, Learning Day sessions, etc.Partner with WorldWide and SE&O to land incentive compensation with field so that they understand the why, how, what and whenRefine incentive comp/quota process for continuous improvement, automation and innovation ensuring agility in delivering results while consistently maintaining and improving quality with governanceOtherEmbody our Culture and ValuesQualificationsRequired/Minimum QualificationsBachelor's Degree in Business Administration, Marketing, Finance, Sales, Accounting, Information Systems, Social Sciences or related field AND 2+ years experience in sales operations, project management, analytics, compensation, sales performance analytics, finance/business analyst, process improvement, business development, consulting, finance, marketing, or a related fieldOR equivalent experience.2+ years of experience in ANY combination of the following: lead, drive, execute sales process enablement, sales excellence, sales field reporting, sales operations programs, including but not limited to Quota Distribution, Quota Management, Revenue Excellence, Segmentation & Account Management, Employee Assignment, Territory Modeling, Annual Planning, Incentive Compensation, and Awards.2+ years of technical experience in data-related modeling/display solutions, including but not limited to Power BI, Excel, Tableau, or relatedAdditional Or Preferred QualificationsBachelor's Degree in Business Administration, Marketing, Finance, Sales, Accounting, Information Systems, Social Sciences or related field AND 3+ years experience in sales operations, project management, analytics, compensation, sales performance analytics, finance/business analyst, process improvement, business development, consulting, finance, marketing, or a related fieldOR Master's Degree in Business Administration, Organizational Design, or related field.3+ years experience on using data to work on complex projects with multiple stakeholders with different priorities with proven ability to bring forward a solution to drive impactUnderstanding of compensation principles, Microsoft solutions, sales processes and revenue systemsAmbitious & curious self-starter with the ability to multi-task, manage priorities and reprioritize as necessaryPassion for thinking ahead, being innovative, and continuously learning about Microsoft productAbility to set clear expectations based around business outcomes, balancing agility with governance/complianceGrowth Mindset – good judgment, tact, diplomacy, integrity, patience, and professionalismSales Operations IC3 - The typical base pay range for this role across the U.S. is USD $75,100 - $148,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $98,800 - $163,300 per year.Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: