["Retail Store Manager","Retail Store Manager"]

$19.50 to $ 26.98 per hourBenefitsComprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).Best working hours: most stores open at 9am and close at 6pm; many stores closed on Sundays.Earned Wage Access program available to all employees on the second day of employment. Employees can withdraw up to 50% of the wages earned up to seven times in a payroll cycle.Unlimited commission above your hourly base rate.Vacation: one week paid after 6 months of full‑time service; one additional week after 1 year; two weeks for each subsequent anniversary (adjusted per state/local requirements).Sick/Personal: 8 hours after 6 months; 16 hours each anniversary through year five (adjusted per state/local requirements).Employee discounts available from day one.Tuition Reimbursement (up to $2,000 per year) for full‑time employees meeting program requirements.Access to over 10,000 discounts from 1,000+ companies.Auto‑enrollment in the FirstCash 401(k) program after six months.Pet Insurance program.Position SummaryWe are seeking a Store Manager with 2+ years of management and customer service experience (retail/sales a plus). The Store Manager is accountable for day‑to‑day store operations, leading and developing employees, recruiting and retaining top talent, and maximizing financial goals while managing customer relations. The Manager researches and analyzes financial statements to ensure targets are met and adjusts as necessary. Additional responsibilities include inventory control, asset protection, promotion of business, and marketing activities.ResponsibilitiesFacilitate a customer‑centric environment through friendly engagement and prompt issue resolution.Assist and train Pawnbrokers to meet FirstCash standards.Recruit top talent through company‑prescribed channels.Open and close the store, counting cash drawers and merchandise, and ensuring procedures are followed for asset protection.Maintain asset protection through inventory control, safety procedures, documentation, and securing customer loans.Administer store processes including inventory, loan management, merchandising, presentation, store systems, and reporting.Evaluate financial statements and drive profitability through communication and goal setting.Ensure operating standards meet or exceed FirstCash standards.Monitor loan qualification and buying processes to maintain value and integrity of all loans issued.Complete assigned tasks and training for self‑development.Communicate clearly with employees to convey store mission and profit objectives.Maintain up‑to‑date product knowledge.Other related duties as assigned.Minimum Requirements & QualificationsWilling and able to lift/carry up to 50 pounds.Willing and able to perform duties and tasks for extended periods, including standing, stooping, walking, climbing, pushing, pulling, and lifting.Demonstrated ability to supervise others.Ability to work with firearms and become firearms certified.May be required to assist customers outside the building or retrieve products from exterior storage.Minimum age: 18 years.High School diploma, GED, or equivalent experience.Capable of working multiple locations as business needs dictate.Must be flexible with retail schedule, including weekends and holidays.Store Managers typically work 45+ hours per week (not guaranteed).Computer literate; able to operate POS systems and common office machines.Strong multitasking, organizational and analytical skills.Cash handling experience required.Ability to work independently with minimal supervision.Excellent work ethic and strong business sense.Bilingual applicants are encouraged to apply!Commission Plan InformationStore Managers receive a commission based on the store's monthly gross profit. Detailed information is provided during the interview process.Note: The information contained in this description is not intended to be an all‑inclusive list of the duties and responsibilities. Management may assign or reassign duties at any time.Should you be offered and accept a position, the company requires all employees to agree to a binding arbitration agreement to resolve disputes.Equal Opportunity EmployerFirstCash Holdings, Inc. is an Equal Opportunity Employer and provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity, and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. FirstCash also provides reasonable accommodations for qualified individuals with disabilities.#J-18808-Ljbffr