["Recruiting and Retention Coordinator","Recruiting and Retention Coordinator"]
Senior Helpers
- Sarasota
- 5 days ago
Highlights
Research, develop, and implement creative recruiting strategies to attract high-quality caregivers through community outreach, networking, referral programs, educational partnerships, career fairs, and other recruitment initiatives. Conduct caregiver in-service education and training programs as assigned, including dementia care, Parkinson's care, care note reporting, and other agency-required education.
Numbers & Facts
| Location | Sarasota |
| Industry | Healthcare Services |
| Company Size | 500 to 999 employees |
Description
Retention & Recruiting Coordinator
Home Health Agency
Position Summary
The Retention & Recruiting Coordinator is responsible for attracting, hiring, onboarding, engaging, and retaining exceptional caregivers and employees. Thisrole serves as a key member of the operations team by ensuring the agency maintains a qualified, compliant, and engaged workforce while supporting company culture and employee satisfaction. The ideal candidate is organized, relationship-focused, and proactive in developing innovative recruitment and retention strategies. This is a full-time, in-office position with regular office hours of Monday through Friday, 9:00 AM to 5:00 PM. Participation in the agency's after-hours and weekend on-call rotation is required.
Essential Duties & Responsibilities
Recruitment & Talent Acquisition
Home Health Agency
Position Summary
The Retention & Recruiting Coordinator is responsible for attracting, hiring, onboarding, engaging, and retaining exceptional caregivers and employees. Thisrole serves as a key member of the operations team by ensuring the agency maintains a qualified, compliant, and engaged workforce while supporting company culture and employee satisfaction. The ideal candidate is organized, relationship-focused, and proactive in developing innovative recruitment and retention strategies. This is a full-time, in-office position with regular office hours of Monday through Friday, 9:00 AM to 5:00 PM. Participation in the agency's after-hours and weekend on-call rotation is required.
Essential Duties & Responsibilities
Recruitment & Talent Acquisition
- Manage the full-cycle recruitment process for caregivers and other assigned positions.
- Utilize Indeed, Hireology, and other recruiting platforms to maintain a strong pipeline of qualified candidates.
- Review candidates screened through HelloHire and promptly advance qualified applicants through the interview and hiring process.
- Conduct virtual and or in-person interviews to assess qualifications and fit.
- Verify employment references and coordinate all pre-employment requirements, including background screenings, drug testing, and employment verification.
- Schedule and facilitate new hire orientation.
- Maintain regular communication with applicants throughout the hiring process to ensure a positive candidate experience.
- Collaborate with agency leadership to anticipate staffing needs and prioritize recruiting efforts.
- Research, develop, and implement creative recruiting strategies to attract high-quality caregivers through community outreach, networking, referral programs, educational partnerships, career fairs, and other recruitment initiatives.
- Track recruiting activity and provide reports on hiring metrics and staffing trends.
- Coordinate all onboarding activities, including completion of electronic employment documents through DocuSign.
- Create and maintain employee profiles within WellSky and establish appropriate caregiver matching criteria.
- Create employee profiles and digital personnel files within Paychex and other agency systems.
- Maintain complete and accurate employee personnel files in accordance with state, federal, and accreditation requirements.
- Monitor expiration dates for licenses, certifications, CPR, background screenings, and other required credentials to ensure ongoing compliance.
- Maintain employee status changes, including active, inactive, pending, leave of absence, and termination.
- Serve as a point of contact for caregivers throughout their employment.
- Conduct regular caregiver check-in calls to promote engagement, identify concerns, and improve retention.
- Develop and implement caregiver recognition, appreciation, and engagement initiatives.
- Collaborate with leadership to develop strategies that promote employee satisfaction, engagement, and long-term retention.
- Maintain regular employee communications regarding company updates, training opportunities, and important announcements.
- Enroll employees in the Relias Learning Management System and assign required training courses.
- Monitor training completion and notify employees of upcoming deadlines and expirations.
- Coordinate initial and annual competency assessments with the Director of Nursing.
- Conduct caregiver in-service education and training programs as assigned, including dementia care, Parkinson's care, care note reporting, and other agency-required education.
- Maintain adequate onboarding materials, orientation packets, and training supplies.
- Participate in the agency's after-hours and weekend on-call rotation.
- Assist with incoming office calls and respond professionally to employee and client inquiries.
- Assist with client assessments when needed.
- Represent the agency at community events, networking opportunities, career fairs, and recruitment events.
- Participate in regular leadership and operations meetings.
- Perform other duties and special projects as assigned.
- Associate's or Bachelor's degree in Human Resources, Business Administration, Healthcare Administration, or a related field preferred.
- Minimum of two years of recruiting, staffing, human resources, or healthcare administration experience preferred.
- Home health, hospice, healthcare staffing, or senior care experience strongly preferred.
- Excellent interpersonal, communication, and customer service skills.
- Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
- Ability to build positive relationships with caregivers, applicants, and leadership.
- Strong problem-solving and conflict-resolution skills.
- Experience with WellSky, Paychex, Relias, Indeed, Hireology, DocuSign, and Microsoft Office/Google Docs is preferred.
- Talent Acquisition & Recruiting
- Employee Retention & Engagement
- Interviewing & Candidate Assessment
- Employee Relations
- HR Compliance & Personnel Records
- Training Coordination
- Organization & Time Management
- Professional Communication
- Customer Service
- Problem Solving & Initiative
- Team Collaboration
- Confidentiality & Professionalism
About Company
Welcome to Senior Helpers, Leading Senior Home Care Providers! Senior Helpers is pleased to be the first in-home care provider to develop and implement a comprehensive training program to instruct our caregivers on how best to help clients and families living with Alzheimer’s and dementia. We are proud to have been the first in the industry to partner with renowned occupational therapist and Alzheimer’s expert Teepa Snow and her Positive Approach™ to Care (PAC) on the development of our Senior Gems program. Teepa has over 30 years of experience as a dementia care and dementia education specialist. Our partnership with Teepa over the years has enabled us to expand our range of care and become one of the nation’s leading senior health care providers.