Honest Weight Food Co-op Part Time, Front End Cashier Overview: To check out customers’ product selections in a prompt, accurate, and courteous manner, while providing friendly customer service and being attentive to our customers’ inquiries, requests and needs. Status: Part Time, $17.00/hour, various shifts, 10-15 hours weekly, evenings and weekends required Supervisor: Front End Manager Job Responsibilities:
Customer/ Member Serivce:
- Greet Customers and make eye contact. Inquire about their membership status
- Knowledgeable of HWFC Front End policies
- Answer customers’ questions and refer unanswerable questions or concerns to a Front-End Manager
- Serve each customer as efficiently as possible. If a problem arises, call for assistance
- Always offer to bag/box customers’ orders and then bag if offer is accepted
- If a customer requires assistance with their order, contact a courtesy clerk or call a FE Manager on duty
Cashiering: - Inform a FE Manager, or keep written verification of any price/scanning/PLU discrepancies
- Follow all Front End policies and procedures for cash handling, electronic tenders, and check approval
- Maintain a clean and organized work station. Wipe up spills/leaks promptly and keep conveyer belt clean for future customers
- Open and cash out registers following all established procedures. Bring any discrepancies to the FE Floor Manager’s attention
- Alert a FE Floor Manager to potential shoplifters, disorderly or disruptive customers, and other emergencies
- Attend cashiers’ meetings and read/initial any information that may be posted
Additional Tasks/ Supplemental Duties: - Distribute bags to the registers
- Refill register supplies including tokens, utensils, rubber bands, and coffee/juice cards
- Keep register end-caps and magazine racks clean and organized
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