How You''ll Make
An
Impact:
Provide evidence-based vision care to ensure patients health and well-being by recommending and prescribing medications and other treatment options (for example, red eye, LASIK surgery, cataract surgery).
Deliver routine vision care using evidence-based care guidelines.
Educate patients and store associates on eye health, including contact lens care, disease state management, and safety factors.
Consult with other health professionals to prepare patient care plans,
observing
optometry scope of practice per state
board;
How You''ll Make
An
Impact:
Embraces new equipment technology and advanced instrumentation. This would be essential as we are integrating advanced technology such as digital phoropters, EMR, Maestro (OCT/retinal camera combo).
What
you''ll
bring:
Doctoral degree in Optometry (OD) from
accredited
optometry school.
Licensed optometrist in good standing in state of practice.
EMR/EHR experience.
Eagerness to embrace new equipment technology and advanced instrumentation.
Experience in Treating and managing ocular disease.
Judgment: Make Sound Judgments: Uses objective financial and business analyses to evaluate the returns and risks of business choices. Analyzes and integrates trends and patterns to
determine
the root causes of problems and
identify
solutions. Evaluates short- and long-term implications of decisions. Accurately forecasts growth, costs, and business challenges.
Customer/Member Centered: Promote a Customer/Member-Focused Environment: Creates and
maintains
an environment that provides customers/members with desired products, services, and experiences. Combines experience, insight, and data to
determine
how to best exceed customer/member needs. Develops and implements initiatives, practices, and plans to capitalize on customer/member-focused growth and improvement opportunities. Ensures the removal of barriers to delivering exceptional customer/member value, service, and support.
Execution and Results:
Optimize
Execution and Results: Uses the advantage of company size, internal and external resources, and talent to achieve success. Creates an environment where associates are held accountable for achieving goals and results. Applies broad, cross-functional knowledge and resources to produce results that best fit the company strategy. Prioritizes and balances time, actions, resources, and initiatives to ensure
accomplishment
of critical results.
Makes
sure desired change initiatives and priorities are implemented appropriately.
Planning and Improvement: Advocate Planning and Continuous Improvement: Sets and communicates clear and aligned goals, monitors
progress, and
ensures leaders in own organization do the same. Develops and implements plans and practices to ensure others have the information, resources, implementation time, and talent needed to succeed. Develops and upgrades work assignments and processes to
accomplish
goals across functions, organizations, and geographies, where
appropriate
. Sponsors continuous improvement and elimination of non-value-added work. Embraces, values, and implements
unique
perspectives and ideas.
Influence and Communicate: Inspire Commitment: Develops and communicates logical, convincing justifications, including lessons learned, that build commitment and support for
ones
perspectives and initiatives.
Builds
high-performing teams that
accomplish
organizational changes, goals, and priorities.
Ensures
strategies,
change
initiatives, and competitive information are communicated in clear and compelling ways. Listens to,
leverages
- and promotes the
unique
ideas, perspectives, and contributions of others across the business.
Ethics and Compliance: Promote Ethics and Compliance: Builds and sustains an environment where adherence to and reinforcement of the highest standards of integrity and ethics are the norm.
Identifies opportunities and takes action to enhance compliance.
Ensures associates receive the communication and instruction needed to act
in accordance with
policies and procedures.
Adaptability:
Demonstrate
Adaptability:
Demonstrates
resourcefulness and resilience in the face of change, obstacles, and adversity. Adapts to competing demands and shifting priorities. Updates knowledge and skills to handle new complexities, challenges, and responsibilities (for example, seeking out training, learning from experience, researching best practices). Seeks exposure to
new ideas
and perspectives. Sponsors programs and initiatives to improve adaptability and continuous learning capabilities in own organization.
Strategy: Think and Act Strategically: Creates strategies for own organization that align with the company's strategies and lead to the achievement of business priorities. Pursues initiatives, investments, and opportunities that fit with and support company strategies. Assesses deliverables against leading industry practices and implements plans that
leverage
company advantages. Works through different strategic options and
determines
their intended and unintended
implications, and
applies to business planning.
Social Responsibility and Reputation: Promote Reputation and Social Responsibility: Proactively leads volunteer activities, programs, and initiatives
in order to
improve the community.
Seeks
and
maintains
external relationships and alliances, strengthening the
company's
impact on and reputation in the community. Serves as a credible spokesperson, representative, and sponsor of the company to the public and the community.
Talent: Assess and Improve
Talent :
Develops talent and replacement plans for own organization that increase effectiveness, build a strong talent pipeline, and enhance bench strength.
Identifies
- utilizes
- and integrates
associates
strengths to produce improved results. Creates an environment where people
processes
(for example, performance management, development) are used effectively to improve associate performance and achieve desired results throughout own organization. Mentors, guides, and sponsors the development of key talent.
Build Relationships: Build Internal and External
Relationships :
Builds and sustains trusting, collaborative relationships and alliances across functional, organizational, and geographical boundaries to achieve goals. Sponsors initiatives and programs that promote respect for, interest in, and support of associates.
Ensures
associates are treated in an accepting, respectful manner.
Manages Optical Operations: Stays current on changes in optical procedures, ideas, and processes and shares the information and ideas with associates and managers. Ensures adherence to proper policies and procedures for advising on merchandise and filling prescriptions. Ensures optical operations are aligned with company and regulatory standards for prescriptions and claims, doctor and optician certifications/
licensure
- and associate training. Guides
associates
and supports managers
on
how to address customer and member concerns and merchandise defects. Meets with managers, doctors, and associates to
identify
and discuss any concerns and issues related to the business and to share information related to new initiatives. Effectively recruits doctors in partnership with Market Directors.
Quality Patient Care-Facility: Creates a culture of patient care, safety, and accuracy. Communicates clear expectations
regarding
quality of care and patient safety. Ensures others are held accountable
for
following standard operating procedures (SOP) and achieving expected quality and patient safety goals. Ensures counseling (providing information related to the health service provided) occurs on new therapy (
new items
) and as requested by patients or required by practice or state regulations, including
appropriate documentation
. Analyzes and
identifies
areas of improvement needed and implements intervention steps to improve team knowledge and focus on patient safety and risk reduction. Promotes reporting and transparency of errors whether actual or patient perceived. Writes
timely
and effective plans of action focused on identification and correction of root cause.
Compliance Focused Execution-Facility: Creates and fosters an environment centered on health care compliance execution. Actively communicates, trains, and guides the processes for completion and follow-up on compliance initiatives to associates within Health and Wellness and other associates as applicable to the respective health care business. Implements compliance initiatives and priorities and monitors compliance execution by others. Ensures
appropriate operational
execution of billing procedures, HIPAA compliance adherence, and standard operating procedures (SOP). Utilizes auditing processes to
identify
compliance issues and implement processes for improvement.