- Patient Registrar/Care Representative

Complete Description: A Patient Access Representative serves as the first point of contact for patients in healthcare settings, responsible for managing patient registrations, verifying insurance information, and ensuring a smooth patient experience. - Customer Service: Provide exceptional customer service by addressing patient inquiries and concerns with empathy and professionalism, acting as a liaison between patients and healthcare providers.

Are you a Patient Care Representative looking for a FRESH START? If so, we can help YOU! HANSTAFF is a nationwide healthcare staffing company. We’re looking for you to become a valued member of the healthcare team at our client’s medical facility!

Local Pay Rate: $ 19.78/ hour

Travel Rates

Traveler Lodging $ 126.00
Traveler M&I $63.00
Total Travel Stipend $189
Total Travel Pkg $738.36

Shift: (7p-7a) rotating days, work every other weekend. 

Complete Description:A Patient Access Representative serves as the first point of contact for patients in healthcare settings, responsible for managing patient registrations, verifying insurance information, and ensuring a smooth patient experience.




Key Responsibilities:


- Patient Registration: Greet patients upon arrival, collect personal and insurance information, and input data into the electronic health record (EHR) system to ensure accuracy and completeness.

- Insurance Verification: Contact insurance providers to confirm patient coverage and benefits, documenting findings and communicating any discrepancies to patients and healthcare providers.

- Appointment Scheduling: Manage the scheduling of patient appointments, including follow-ups and referrals, to optimize the appointment calendar and minimize wait times.

- Customer Service: Provide exceptional customer service by addressing patient inquiries and concerns with empathy and professionalism, acting as a liaison between patients and healthcare providers.

- Documentation: Prepare and maintain patient admission and discharge documentation, ensuring compliance with HIPAA regulations and organizational policies.

- Administrative Support: Perform general administrative tasks, including answering phone calls, handling billing inquiries, and maintaining organized patient records. 

Qualifications

• 
  1 year of experience 
  
• 
  Education: High school diploma or GED; experience in a clerical or administrative position is preferred.
  
• 
  Communication Skills: Excellent verbal and written communication skills to interact effectively with patients, family members, and healthcare professionals.
  
• 
   Interpersonal Skills: Strong empathy and patience to assist patients who may be in distress or facing health issues.
  
• 
  Organizational Skills: Ability to manage patient records, appointment schedules, and billing information accurately and efficiently.
  
• 
  Technical Proficiency: Familiarity with medical software and computer systems for patient registration, appointment scheduling, and record-keeping.
  
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  Attention to Detail: A detail-oriented approach to ensure accuracy in data entry and compliance with regulations
  

Benefits 

• 
  Competitive Pay
  
• 
  Health, Dental, Vision, Life & Short-Term Disability Insurance (eligibility begins after 60 days)
  
• 
  401(k) Retirement Plan
  
• 
  Travel Stipends for Qualified Candidates
  

Ready to Get Started?
Apply through this job posting and submit your most recent resume.

For questions about this opportunity, please contact Michelle at (800) 928-5561, Monday through Friday, 8:30 AM–5:00 PM PST.