["Parts & Service Clerk","Parts & Service Clerk"]

Parts & Service Clerk Wagner Equipment Co. offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under Wagner's reputation for excellence. We offer excellent benefits and supply you with the tools you need to maximize your potential and grow within Wagner.The Parts and Service Clerk is responsible for supporting Parts or Service Department sales and operational functions by working with internal employees and customers in a manner that reflects the company's vision of working as "One Professional Team." Depending on the location, the Parts and Service clerk will perform some or all of the functions listed below.Pay Range: $18.00 - $30 per hour. Pay rate is dependent on education and experience.Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.Prepares and enters ordersEnters hose rebuild information as requiredApproves invoices as requiredExpedites back orders from Caterpillar as requiredPrepares miscellaneous reports and graphs as requiredAssists in the distribution of computer generated reports and all daily mailFiles discrepancy claims with all vendors and insures accurate claim settlementsPrepares Caterpillar and management reportsProvides back-up support for answering Parts Department phones, forwarding the phone to the proper person, or entering a Parts order for the customerProvides general clerical and staff support for Parts Management and Service Manager as requiredOpens, tracks, and inputs data to work ordersMaintains work order fields, including detailed maintenance of notes, parts, labor, etc.Maintains records, logs, and filesDocuments approval/disapproval of repairsEnters, reconciles, and pays bills, including P-card and cash expensesCreates, checks, and mails invoices and reportsReviews work in progress reports to assure jobs are open no longer than neededOther administrative tasks as neededProvides back-up for various inventory control proceduresProvides back-up support for other parts department functionsReceives customer calls and walk in customers, obtaining all pertinent information needed to assistVerifies stock tagsAssists novelty customers, where requiredAssists with vendor returnsOther duties as assigned by managerRequired Education and Experience:High School Diploma or GEDPrior experience in a Parts Department preferred1+ years administrative/clerical experience1+ years customer service experienceCompetencies:Data Entry, telephone, reading/writing, reasoning, organizational, communication & math skillsSafety KnowledgeBasic knowledge of Microsoft Word and ExcelSupervisory Responsibilities:NoneWork Environment:Noise: Quiet, Environment: IndoorsPhysical Demands:Talking, sitting, use of hands & hearingAbility to kneel or squatAbility to push or pull up to 50 poundsMedium work that requires lifting and/or moving up to 47 pounds or moreOther Duties:Job Offers are contingent upon all required pre-employment screenings which may include but are not limited to background checks, drug/alcohol testing, fit for duty testing, and any other job-related tests/screenings.Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employerEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.