["Parts Customer Care Rep","Parts Customer Care Rep"]
Crown Equipment
- Hicksville
- 9 days ago
- $25–$28 Per Hour
Highlights
Enhance customer retention by monitoring customer satisfaction with parts support and by responding to customer concerns/requests. Good verbal communication, written communication, interpersonal, organizational, numerical perception, and computer skills.
Numbers & Facts
| Location | Hicksville |
| Industry | Manufacturing - Other |
| Salary | $25–$28 Per Hour |
| Company Size | 10,000 employees or more |
| Year Founded | 1945 |
| Website | https://www.crown.com/ |
Description
Parts Customer Care Rep
Location:
Hicksville, NY, US, 11801
Job Posting External
Job Duties
Answer and process incoming parts calls from customers and service technicians.
Pull orders, receive and put up stock.
Order parts and develop relationships with Crown factory and outside vendors.
Enhance customer retention by monitoring customer satisfaction with parts support and by responding to customer concerns/requests.
Maintain direct contact with current and prospective customers.
Prepare customer quotes.
Process paperwork.
Inventory control to include cycle counts of stockroom, vans and customer consignments.
Minimum Qualifications
High school diploma or equivalent
Valid driver's license and good driving record
Preferred Qualifications
Good verbal communication, written communication, interpersonal, organizational, numerical perception, and computer skills
Parts or inventory control experience and lift truck industry experience preferred
Ability to work in a team environment
Competitive Wages. The anticipated starting pay range for the position is $25.00 to $28.00/hour, but is commensurate with skills and related experience,
About Company
Crown Equipment Corporation designs, manufactures, distributes, services and supports material handling products that provide customers with superior value. Since its entry into the material handling equipment industry in 1956, Crown has distinguished itself from competitors with exceptional product designs and a unique business approach based on vertical integration. When it says Crown on the outside, it's a Crown on the inside. Crown designs and manufactures 85 percent of its lift truck components, including key parts like motors, drive units, and electronic modules.