["Outlet Store Manager","Outlet Store Manager"]

## Outlet Store ManagerApplyremote type: On-sitelocations: US Sales Home Officetime type: Full timeposted on: Posted Todayjob requisition id: JR-009178### Waterford - Icons That Have Bonded Generations**Fiskars Group****Outlet Store Manager****San Marcos, TX****OUR ROLE**The Outlet Store Manager is responsible for leading all aspects of the new San Marcos Outlet Store, opening Fall 2026. As an on-the-floor leader, this role is responsible for delivering an exceptional customer experience while driving sales, developing a high-performing team, and ensuring operational excellence. The Store Manager oversees all aspects of store performance, including sales, profitability, merchandising, staffing, inventory, compliance, and community engagement. This role is an on-the-floor leader, not only performing all store functions but also leading the store to success by developing a team that consistently delivers a Signature Customer Experience. The role ensures operational excellence, drives results (sales and profit goals), customer and associate satisfaction, merchandise presentation, public relations/events and asset protection.This outlet location will feature Waterford, Wedgwood, Georg Jensen and Royal Copenhagen brands. The Outlet Store Manager must have in-depth knowledge of the brand and products to drive sales.**WHAT YOU'LL DO AT THE OUTLET****Team Leadership*** Recruit, hire, onboard, train, coach and develop store associates* Create schedules that support business needs while managing payroll budgets.* Conduct performance reviews and provide ongoing coaching and feedback* Foster an inclusive, collaborative, and high-performing team culture.* Recognize and reward team performance.**Inventory Management*** Maintain up-to-date listings of excess and obsolete stock across all brands.* Monitor stock across all brands* Monitor and manage discounting levels to align with outlet commission rates and protect P&L margins.**Customer Experience*** Deliver an exceptional luxury customer experience that reflects the heritage of our brands.* Resolve customer concerns professionally and efficiently.* Build customer loyalty through outstanding service and product expertise.* Model selling behaviors and coach associates to exceed service expectations.**Sales & Business Performance*** Drive sales and profitability by achieving store goals and KPIs.* Monitor daily, weekly and monthly performance metrics.* Identify opportunities to increase conversion, average transaction value, and units per transaction.* Develop action plans to improve store performance.**Promotional Planning & Execution*** Plan and execute promotions within the outlet store.* Create compelling sale listings tailored to outlet events and seasonal opportunities.* Review outlet floor layouts based on sales data and promotional trends.**Outlet Engagement & Support*** Ensure promotional events are correctly booked and executed.* Create staff incentives to prioritize brand sales over competitors.* Deliver product training and ensure visual merchandising aligns with brand strategy.* Identify new selling spaces and opportunities for stock launches.**Operational Oversight*** Implement operational improvements and drive efficiencies.* Support staff training and development across sites.* Report on performance metrics and ensure compliance with brand standards.**WHO YOU ARE**You are an experienced retail leader who enjoys developing people, leading by example, and creating a positive team environment. You are passionate about delivering an outstanding customer experience and have a strong business mindset that enables you to drive sales, achieve goals, and manage store operations effectively. You are organized, adaptable, and comfortable prioritizing competing demands in a fast-paced retail environment. A strong communicator and confident decision-maker, you build positive relationships with customers, employees, and business partners while taking ownership of store performance. You are committed to maintaining a safe, welcoming, and well-presented store that reflects the highest standards of the brand.**Experience & knowledge:*** 5+ years of retail leadership experience, including experience managing teams and driving store performance.* Demonstrated success achieving sales and profitability goals.* Experience hiring, coaching and developing retail teams.* Strong understanding of retail KPIs, payroll, scheduling and inventory management.* Experience with visual merchandising luxury or premium brands preferred.* Excellent communication and negotiation skills.* Ability to analyze sales data and respond to trends to achieve targets and driving the business.* Proficiency in planning promotional campaigns and visual merchandising.* Solid understanding of retail operations and industry best practices* Knowledge of health and safety regulations and compliance standards**Education:*** Bachelor's degree in Business, Retail Management or a related field.**Language Skills*** English required* Spanish preferred but not requiredBase Salary: $70,000-80,000 Annually**START YOUR JOURNEY AT FISKARS GROUP**We are eagerly awaiting your application. We review applications on a continuous basis, so please submit your resume/CV today! Don't worry about a cover letter, your application is enough indication of your interest.#J-18808-Ljbffr