["Order Enry Specialist","Order Enry Specialist"]

Role: Sales Support Representative / Customer Service Representative (Skilled) - ContractLocation: Hybrid - Portage, MI area (Onsite Mon-Wed, Remote Thu-Fri)Training: First 6 weeks fully onsiteSchedule: 8:00-4:30 or 9:00-5:30 ET (flexibility needed)Duration: ~12 months (extension possible)What you'll doProcess and support customer orders with strong accuracy/urgencyPartner with sales reps and internal teams to resolve order/pricing/delivery/account issuesCoordinate with Operations, Contracts, Finance, Logistics, Technical Support, etc.Maintain clean documentation and system records; follow policies/proceduresProvide proactive updates and follow-through until resolutionSuggest process improvements to enhance customer experienceMust-havesHigh attention to detail + accuracyStrong written + verbal communication (sales partnership style)Organization/time management in a fast-paced environmentAdaptable, learning mindset, team-oriented2+ years in customer service / sales support / order management / operations (preferred)Nice-to-havesExperience working directly with sales repsSystems: SAP / Salesforce / JD Edwards (JDE) , strong MS OfficeHigh-volume transactional environment experienceProactive problem-solvingDexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.#J-18808-Ljbffr