["Onsite Customer Care Manager | Lead Team & Service","Onsite Customer Care Manager | Lead Team & Service"]

Allstate Floral

  • Cerritos
  • 7 days ago

    Highlights

    The role requires 3+ years in people management in a customer-service environment (8+ years preferred), an associate degree (bachelor's preferred), and strong MS Office skills. You'll direct daily service operations, coach staff, and ensure high-quality interactions across email, phone, and in-person channels.

    Numbers & Facts

    LocationCerritos

    Description

    Allstate Floral is seeking a Customer Care Manager to lead the onsite Customer Care team in Cerritos, CA. You'll direct daily service operations, coach staff, and ensure high-quality interactions across email, phone, and in-person channels.The role requires 3+ years in people management in a customer-service environment (8+ years preferred), an associate degree (bachelor's preferred), and strong MS Office skills. Travel to trade shows and showrooms occurs 4–6 times annually.#J-18808-Ljbffr

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