Night Auditor -- Hotel
Urgent & Immediate Hiring for a Highly Skilled Night Audit Role!
Under NEW MANAGEMENT COMPANY -- Grand Continent Hotels Group!
Are you seeking a fun and dynamic night shift job where you can engage warmly with guests and contribute positively every night? Do you thrive in a loving and enthusiastic workplace that values excellent guest service?
Join Ramada NPH as a talented Night Auditor and become part of a team dedicated to delivering deliciously outstanding guest experiences. This role offers a fantastic opportunity to develop valuable skills in guest relations, reservation management, and hospitality operations within a supportive and professional environment.
Key Responsibilities
- Provide professional and courteous guest service at all times
- Greet arriving guests with a warm and welcoming attitude
- Answer telephone calls courteously and efficiently
- Respond to inquiries about hotel services, local shopping, dining, entertainment, and travel directions
- Generate, confirm, cancel, and change guest reservations accurately
- Maintain records of room availability and guest accounts
- Assist guests with luggage during arrival and departure
- Compute bills, receive payments, and make change for guests
- Promote current hotel and franchise marketing programs
- Perform additional duties such as laundry as needed
Qualifications
- High school diploma or GED required
- Good math and computer skills
- Ability to pass a drug test
- Physical ability to perform duties including walking, standing, lifting up to 50 pounds, and handling objects up to 25 pounds
- Strong communication skills in English, both written and verbal
Why Apply?
- Work in a supportive, enthusiastic, and guest-focused environment
- Gain valuable experience in hospitality and administrative operations
- Enjoy a fulfilling night shift role with opportunities for growth
Location: 2720 N Glenstone Ave - Springfield MO 65803 -- Holiday Inn & Suites
Take the next step in your hospitality career—apply now to join our dynamic team as a Night Auditor at Ramada NPH!