Job Details Req ID: 118391 Supported Practice: University Place Dental Category: Practice Manager of Operations Location: 1366 E Main, Carbondale, IL 62901 Salary: $43,888.00 - $70,292.17 per year Position Summary: Practice Manager of OperationsUniversity Place Dental in Carbondale,xa0is looking for a Practice Manager of Operations to join our team.xa0Why Heartland Dental?Heartland Dental believes that to provide exceptional lifetime care for our patients, we must hire and grow leaders who will support the business needs of each supported dental office and foster a strong team building culture.xa0 As a Practice Manager of Operations, you'll work in an environment that encourages learning, team cohesion, and puts patients first.xa0 xa0As a Practice Manager of Operations, you'll be a valued business partner to the Doctor.xa0xa0 This hard-working and motivated leader will help guide and support our team as they provide the best patient care to the community.xa0 At Heartland Dental, our goal is to hire and grow leaders who will support the business needs of each supported dental office and foster a strong culture of camaraderie and support.xa0xa0 This is where patients come first, and continuous learning is encouraged!xa0 More about the roleStrive towards mastery of role by prioritizing and completing all PMO Training needed to develop technical, commitment and leadership skillsDevelop and pursue annual top 10 business goals and 16 personal development goals (5 technical, 5 commitment, 6 personality)Ensure goals and priorities of Doctors and teams are achieved through servant leadershipBell Leadership Training every 18-24 monthsSupport the Doctor Led, Hygiene Driven, Operations focus philosophy through synergy meetings monthly, team meetings weekly, and strong morning huddlesFocus and prioritize efforts of team to support Doctor achieving their Top 10 Professional goalsCreate alignment with doctor through daily one on ones, morning huddles and weekly touch points discussing communication, connection and support neededCommit to serving as a business partner for the Doctor collaborating and developing quarterly and annual financial goalsHelp Doctor prioritize, plan and block schedule for CE through Doctor Education and Leadership programsUnderstand the benefits and metrics of DMP and help Doctor to monitor progressIdentify and support future team growth by selecting candidates (BA, DA, Hygienists) that are an 80% match for both the position and the practicePartner with Doctors to identify skills needed for open positions and proper selection team within the practiceSuccessfully onboard new team members through partnerships with recruiting and support officeSupport team members to prioritize and plan their training through Core Essentials and beyond for growth in their rolesxa0What You'll Gainxa0Competitive benefits including health insurance and retirement savings plans, six paid holidays, and PTO (paid time off)Continuing education to provide you the opportunity to develop your full potential and be a true business partner to our supported DoctorsAccess to an expansive network of mentors and networking opportunities Top quality technology to assist in your daily responsibilities to allow for more efficiencies to deliver exceptional patient carexa0About University Place DentalUniversity Place Dental, like each Heartland Dental supported office, is unique to the community and the patients they serve.xa0 Join a 7xa0person team that thrives on collaboration, communication and community xa0Minimum Qualificationsxa0Associate's or Bachelor''s degree or 3 - 5 years' leadership experience (in a professional office, hospitality, retail, banking, medical, etc.)Experience working in a fast-paced and customer-centric environmentAbility to analyze processes and information, identify problems and trends, and develop effective solutions and strategiesExcellent communication, leadership, coaching, and conflict resolution skillsTrustworthy; maintain patient confidentially and team ethics xa0Preferred Experiencexa0xa01+xa0years of experiencexa0in a dental or medical settingxa01+xa0years of experiencexa0with insurance billing and accountsxa0receivablexa0Dentrix or other dental software experiencexa0xa0Physical Requirements:Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the positionProlonged periods sitting at a desk and working on a computerMust be able to lift up to 15 pounds at timesAvailability to attend virtual training sessions (or in-person once conditions allow) periodically throughout the year (some travel will eventually be involved)As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in the state of FL & TN.xa0xa0Who is Heartland Dental?As the largest and one of the fastest growing Dental Support Organizations, Heartland Dental provides exceptional service to its more than 3,000 supported doctors in 39 states and over 1,900 supported offices. Each Heartland Dental supported office is unique to the community and the patients they serve.xa0 Supported Doctors are the leaders of their practice and set forth their own clinical care philosophies. With the largest network of doctors, we are founded by a doctor for doctors with a mission to support dentists and their teams as they deliver the highest quality dental care and experiences to the communities they serve while providing exceptional careers and creating value for our stakeholders.xa0At Heartland Dental, we're committed to living our core values which promote diversity and inclusion.xa0 We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.xa0